In this second blog in a series focusing on breaking barriers and influencing social change, we celebrate International Day of Persons with Disabilities and offer ideas for promoting disability inclusion in your organization and in our communities.
December 3rd is International Day of Persons with Disabilities. The annual observance was proclaimed in 1992 by the United Nations General Assembly. It aims to promote the rights and well-being of persons with disabilities in all spheres of society and development, and to increase awareness and disability inclusion in every aspect of political, social, economic and cultural life.
This year also marks the 30th anniversary of the passing of the Americans with Disabilities Act (ADA). The ADA prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation and places that are open to the general public to ensure that people with disabilities have the same rights and opportunities as everyone else.
You are no doubt familiar with the need to comply with the ADA in all areas of your business, but disability inclusion reaches far beyond compliance with the law. Proactively supporting inclusivity in your organization can have important and meaningful impact for your employees, customers and communities. CEB, now part of Gartner, found that highly diverse and inclusive organizations had a 26% increase in team collaboration and an 18% increase in team commitment. A study by Harvard Business Review showed that companies with higher-than-average diversity had 19% higher innovation revenues. So, how can you effectively and respectfully promote disability inclusion in your organization?
These are our clients, prospects, coworkers, and employees. How can your organization think about greater equity and inclusivity, especially during these times?
– Giselle Mota, board member of the ADP BRG, Thrive
Be sure that your staff and leadership includes a diverse a range of employees and perspectives. When developing anything from internal policies to new products to client-facing marketing campaigns, getting input from employees and clients with disabilities helps ensure that you are addressing their needs rather than operating on assumptions. Martha Bird, Chief Business Anthropologist at ADP says, “It is important to design WITH excluded and diverse communities, not FOR them. Seek their expert input in the process.”
Representation is key to meaningful and genuine inclusion. If you have Employee Resource Groups (ERGs) or Business Resource Groups (BRGs) in your organization, you can partner with them on inclusivity initiatives to get valuable firsthand perspectives. At ADP, the Thrive BRG has a mission to understand the diverse impact of disabilities, end the stigma, and bring awareness and education to ADP associates about people living with disabilities. Susan Lodge, a Thrive board member and mother to a son with a genetic disease says, “This BRG has given me a new appreciation for the company I work for and the people that I work with. I no longer feel like I am the only one who faces the challenges that disabilities can bring. We are all in this together.”
Work to overcome bias
Inclusivity isn’t an “issue” just for people with disabilities; it’s important for everyone in your organization. Once you set the goal and expectation for a diverse and inclusive organizational culture, follow up with education aimed at promoting understanding and awareness of unique challenges of people with disabilities as well as the importance of inclusion. For example, adopt a policy of using people first language (PFL). People first language is a way of communicating that shows respect for people with disabilities by focusing on the individual and not their disability. For example, if you were discussing modification to your retail space for your clients, instead of saying “disabled customers”, you would use “customers with disabilities.” This recognizes that they have disabilities and allows you to be inclusive and respectful in your planning but doesn’t use their disabilities to define them entirely.
Disability inclusion in post-COVID business
Inclusion is particularly important right now. The global health crisis has highlighted inequities for people with disabilities. Routine healthcare needs like diagnostic testing and therapies are no longer as easy to access. Virtual and masked communications also present challenges that disproportionately affect people with disabilities. As Giselle Mota, board member of ADP’s Thrive BRG, Principal Consultant at ADP on the Future of Work and moderator of an ADP webcast on disability inclusion said, “These are our clients, prospects, coworkers, and employees. How can your organization think about greater equity and inclusivity, especially during these times?”
Register for or replay this webcast for more discussion of this question and tips from ADP experts: Disability Inclusion in the Workplace: Best Practices for Engaging and Supporting ALL of Your People.
To learn more about ADP’s commitment to diversity, equity and inclusion, please visit our Corporate Social Responsibility site.
ADP supports events such as this in an effort to encourage more young women to pursue STEM careers.
During a global health event with social distancing in full swing, is there any group better prepared to embrace a 48-hour virtual gathering than tech-savvy female students? Probably not. For the second time, ADP sponsored the Major League Hacking (MLH) Hack Girl Summer Hackathon to encourage female software engineers to pursue their dreams. But this was the first time the event was not held in person.
The June 19-21 virtual hackathon attracted more than 200 participants and at least 50 ADP associates volunteered as organizers, mentors, judges and participants for this event.
Daina Bowler, ADP Vice President of Sales and iWIN board chairperson, kicked off the event, delivering her remarks via streaming platform. Daina told viewers that the ADP iWIN business resource group is comprised of 5,000 ADP women from around the world who are dedicated to encouraging and preparing women and young girls to achieve successful careers in STEM.
After the welcome, participants quickly organized into 70+ teams and then started the creative process and coding effort to develop the best application. The popular gaming chat application Discord was used to find team members to work with and to find mentors to chat with while hacking.
ADP volunteer mentors had their own active Discord channel where coders could ask for guidance on project ideas or pose technical questions to troubleshoot issues. As the corporate sponsor, ADP also presented two well-received workshops.
Aini Ali, ADP Vice-President, SBS Operations and iWin Empower Board Chairperson; and Laura Colon, Senior Program Manager – SBS Operations; conducted the first workshop, “Up and Coming Technology” which described all the amazing ways technology has changed the world. She described the incredible advancements in robotics, artificial intelligence, machine learning and automation that will drive future innovation. It is a very exciting time to be a techie!
Ellen Hongo, ADP Senior Director of Strategy GSS, conducted the second workshop “Crafting a Chatbot People Want to Use.” Ellen described what goes into designing and creating chatbots using IBM Watson technology, and how they are used at ADP to improve client experience and support. Ellen’s workshop opened a new area in automations for the young women to consider as they prepare to enter the workforce of the future.
The ADP challenge “Happy at Home Presented by ADP” was to create a hack that helps folks stay happy at home. The participants’ project could be designed to tackle at-home productivity and entertainment, make working remotely easier, or help users connect with friends and family remotely.
After 48 hours of intense coding and a long sleepless weekend, it was time for the judges to see all the application demos and presentations by the students. There were 27 terrific submissions on DevPost for the ADP challenge. DevPost is a global community where software developers share their projects to inspire and learn from one another. The ADP volunteers on the judging panel evaluated and rated the projects on originality, technology, design, completion, learning and adherence to theme. There were so many fantastic projects made by women, for women. It was no easy task to choose the winner of the ADP challenge.
During the closing ceremony, Aini Ali announced the ADP challenge winner which was the application called “Inspiration.” This creative iOS application was developed by a high school student who wanted to empower other young women to pursue their interests in STEM because diversity is important in the STEM field. The Inspiration app allows young girls to explore different STEM careers through simple objects.
Users point their phone’s camera at an object and take a picture of it. Using machine learning and object detection/image labeling, the app detects what object is in the photo. It then displays relevant careers in STEM involving the object and prompts the user to view an influential woman in the same career. Every day, the app’s home page displays a new influential female for girls to learn about.
The iOS app was built using Xcode and SwiftUI. For the front end, the student designed all the UI using Sketch. For the backend, she used machine learning API and Firebase. The machine learning API uses the ML Kit Image Labeling’s base TensorFlow model in order to predict the objects in the photos. The Inspiration app was truly a very creative and innovative application!
The Major League Hacking Organization (MLH) organizers truly appreciate ADP’s sponsorship and partnership. We look forward to doing many more hackathons together in the future. Thank you to all the ADP volunteers for the outstanding energy they brought to this event. We all learned so much about new technologies used to conduct a virtual event of this magnitude and it was an amazing experience.
ADP is proud to support women’s hackathons to encourage more young women to relentlessly pursue their dreams of changing the world using innovative technology. Through this hackathon sponsorship and our significant partnership with Girls Who Code – focused on closing the gender gap in tech — ADP demonstrates our commitment to Diversity and Inclusion by promoting and supporting women in technology careers.
Learn about STEM career opportunities at ADP by visiting tech.adp.com.
Everyone wants to work at a place where they feel like they belong. And often, that kind of culture is set at the highest levels of an organization. With that in mind, Comparably polled employees of color to find out the best CEOs to work for. The top 10 from companies with more than 500 employees are:
This is the third year that Comparably gathered anonymous feedback from nonwhite employees from 60,000 American companies of all sizes. Employees were asked how their CEO would rate as well as to measure other culture factors like trust in their employer.
Among the findings:
“This year the topic of diversity and inclusion has gained even greater significance, and it has never been more important to reflect the positive workplace experiences of underrepresented—and historically discriminated against—people,” the report’s authors wrote. “After all, studies show that leaders who inspire, encourage, and support diverse voices and contributions benefit business growth, creativity, and innovation.”