Tech & Innovation Blog
Driving Resiliency and Sustainability: We’re All Connected
Future of Work, Innovation, What We Do
Driving Resiliency and Sustainability: We’re All Connected
By Jesse W., Senior Director of Application Development
I firmly believe in leaving things better than I found them. Mindfulness around economic, social, cultural, and natural systems allowed me to develop a sense of environmental responsibility.
Last year, ADP launched the Green Business Resource Group (BRG) to join our other nine BRGs, which place a focus on diversity, inclusion, sustainability, and belonging. Green has a specific purpose of promoting how to conserve and restore our communities’ natural resources. We are driving initiatives to support ADP’s commitment to Environmental, Social, and Governance (ESG) and target net-zero Greenhouse Gas (GHG) Emissions by 2050.
Remember how I said I believe in leaving things better than I found them? It’s groups like Green that create opportunities for me to meet like-minded associates who feel the same way.
I was thrilled to learn the community already has over 2,000+ members globally in its early stages, which means there are that many people who are putting sustainability goals first and have an interest in preserving our future. 
Since joining the Green BRG, I have learned how technologists calculate the electricity costs in our public cloud computing in Scope 3, the indirect greenhouse gas emissions that arise from a company’s value chain. This got me thinking. How can my team at ADP help these efforts?
Resiliency helps our business operate technology at peak efficiency and provides teams with a way to lower operating costs for our clients. As the Senior Director of Global Cloud Strategy, I focus on enterprise resiliency and leverage sustainability principles across the team.
By practicing resilience, the teams provide clients with lower operating costs. Sustainability continuously modernizes and improves our best technical solutions to support meaningful business outcomes.
While both practices are complex in planning, I encourage leaders to implement the concepts in team strategies and apply “thinking green” as a problem-solving approach. Further reading: Implementing Environmental Awareness Practices in the Workplace.
As ADP’s partnership with public cloud providers and private cloud use rises, we must think about efficiency gains and how our work tremendously impacts carbon dioxide emissions.
I encourage you to find a group that speaks to your principles and values. I challenge you to widen your sphere of influence and see how you impact the wellness of our world. Consider spending a few hours every month volunteering and understanding eco-friendly practices or starting a conversation on environmental awareness with another individual.
No matter your role or where you are in the globe, we’re all connected. It’s time to take on the global human responsibility of leaving a positive impact. Join me today in finding your community, and consider joining a community or advocacy group that inspires you!
#Sustainability #Enviroment #EnergyEfficiency #Leadership #GlobalGoals
Interested in supporting culture and career opportunities at ADP?
Visit who we hire and our current openings.
Tech & Innovation Blog
Women in STEM: Pioneering Product Management with Seema J.
Voice of Our People, Tech Trends, Career Insights
“Practice what you deliver in speech and use your products to better understand the user experience.”
Coming to ADP
Before joining ADP in August, Seema J. had worked in the technology space for over 25 years in different industries. She started with telecom and moved into media, health insurance, and information services. She has looked at various digital transformations and technology consolidations from a back-office perspective.
“Throughout my career journey, I’ve discovered my passion lies in using technology to create impactful customer experiences,” Seema said. “I ask myself: how do I use technology to solve problems? I also value mentorship and team growth, always moving forward with new ideas.”
When she came across the product management opportunity at ADP, she took it immediately. Seema’s service tech background led her to design systems from a global lens. She’s looking forward to building her career and focusing on client service.
Seema J., VP of Product Management
Power of People
Seema shared that her first two months at ADP were about absorption, understanding, and learning. She is now putting her knowledge and vision into forming a go-to-market strategy.
“Associates here always make time for each other, sharing updates and exploring tech interests,” Seema said. “I also connected with people outside my team to understand their work.”
When asked about her career journey as a woman in STEM, Seema explains she has always been interested in technology. She started with a bachelor’s degree in electrical engineering and pursued a master’s in computer science.
That was when Seema came to her first career intersection after college: pharma or telecom, and she chose the latter. She used her experience in the industry to grow in different areas, such as long-distance billing system analysis, insights, and tools.
“I enjoy the long tenure of associates at ADP and how many transitions into different roles within the organization,” Seema said. “This allows people to gain experience in multiple areas and apply that knowledge in any teams they join.”
Seema then went back into internet products and design, specifically in chip designs, product lines, and the portal space. Her career involves creating customer experience journeys and leveraging technology to solve problems.
“My career progresses by understanding what I can learn and always searching for forward-looking solutions,” Seema said.
Systems and Cloud Technologies
Seema focuses on improving the client’s experience and services. She looks at both ends of the spectrum from the client’s and associate’s perspectives.
“My goal is to have the knowledge readily available to associates to fulfill client inquiries on time,” Seema said. “I’m working with a mix of homegrown and cloud-based technologies that provide self-service capabilities.”
Seema is also exploring chat capabilities and predictive analytics to understand client sentiments and help associates better support them.
Three Product Management Trends in 2023
Seema believes that there are trends toward digitalization and a hybrid environment where people access information on their smartphones and other gadgets quickly and easily.
1) Personalization
Personalization is becoming increasingly crucial for end-users, and many products are leveraging data to provide a more personalized experience. For example, Siri and other customized tools show how products can leverage data to improve the user experience.
2) Low-code/No-code
Seema believes that low-code/no-code environment is becoming more popular as the industry moves towards software as a service (SaaS) products. The setting allows developers to prototype and test their products quickly, getting user feedback and improving the product promptly.
3) Data and Artificial Intelligence (AI)
Though the trend towards data is not new, Seema notes it is becoming more critical to apply artificial intelligence (AI) to gain valuable insights.
“I believe applying AI will become a standard practice in products soon,” Seema said. “I am enthusiastic about the possibilities in these trends, offering more in product management. They will continue to shape the industry for sure.”
Data-Driven, Innovative, and Fun
When it comes to the qualities of a good leader, Seema talked about the importance of innovation and adaptability, especially in the current environment where multiple workstyles exist, from hybrid to remote.
“My team comes from different backgrounds and experiences. There’s always more to learn,” Seema said. “We enjoy the team-building tool StandOut, which helps us understand each other’s strengths and how to leverage the traits.”
Seema advises technologists interested in Product Management to listen to clients and their feedback, which can be a significant input for product innovation.
“Practice what you deliver in speech and use your products to understand the user experience better,” Seema said. She describes ADP Tech as data-driven, innovative, and fun. Outside of the tech world, Seema enjoys gardening to relax.
#ProductManagement #WomeninSTEM #Data #AI #Technologies
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Tech & Innovation Blog
Roberto S. Named ADP Inventor of the Year: This is How We Roll
Innovation, Future of Work, What We Do
We thrive on innovation and turning ideas into action. Anyone can be an inventor and an innovator.
When Roberto S. joined ADP, he never imagined how far he’d “Roll.”
He started his ADP journey by working as a Machine Learning Engineer. In May 2022, he moved from the Brazil Labs to the Innovation Lab in Roseland and was awarded the ADP 2022 Inventor of the Year.
ADP’s Inventor of the Year recognizes an associate who develops products with great features. Tech associates submit a summary of the invention to the ADP Patient Program, providing a unique solution to a challenge.
Roll is the first digital AI/ML HCM solution for small businesses, offering payroll, time and attendance, and more. Everything a small business needs for running HR & payroll in a simple chat-based mobile application. Roberto’s patents have driven Roll from an idea on a whiteboard to a real in-market offering.
“Roberto’s contributions to ADP and, specifically, Roll, has been invaluable, and how he focuses on driving technology forward and innovating to create new technology makes him so successful,” Roberto Masiero, SVP of Innovation, said. “It’s no surprise he’s been named the Inventor of the Year!”
ADP recognizes the hard work and innovative efforts that go into filing a patent application. Every inventor named on a patent application receives a monetary award for each utility and each design. Roberto was chosen based on his contributions, providing technically detailed and sound documentation.
Machine Learning in Roll
The machine learning models Roberto designed for Roll use a chat interface to interact with clients. In the process, Roberto and his team developed a variety of NLPS (Natural Language Processing) technologies for Roll in the intent classification, questioning, and answering domains.
On a weekly basis, the team meets to discuss strategic and tactical developmental ideas for Roll, including a technical paper reading session, in which they collectively brainstorm ideas to help make a better application.
“Developing technologies for Roll is a never-ending process of asking questions and learning,” Roberto said. “This is a team effort. I’m only the messenger and sometimes the guy poking everybody with links and technical articles.” On the team, he gives kudos to Guilherme G., Roberto C., Carlos N., and Juliano V.
The Team’s Patent Process
Roberto sees the patent process as a method to transform ideas into a formal document that will increase ADP’s innovative power on the market. “There is always a great team working behind the scenes to help engineers describe a solution and ensure this initial description will make it to a patent, with all the legal aspects covered,” Roberto said.
As the Inventor of the Year, Roberto encourages other inventors to keep in touch with the patent team to understand the process and give their ideas a try.
Advice for Technologists
“My career journey has been a remarkable, fun 5-year ride at ADP,” Roberto said. “If you’re considering a tech career, I’d encourage you to apply to ADP because this is where you can bring your ideas forward, receive feedback, and try new things.”
Transformation is at the heart of what makes ADP unique. With innovation rooted in our values, ADP continues to provide opportunities such as our patent program, showcasing ideas from associates at all levels.
“It is always important to ask yourself how the idea will benefit ADP,” Roberto said. “Keep your minds open and study new areas and domains. Sometimes the innovation happens in the intersection of domains of expertise!”
#MachineLearning #MachineLearning #HCM #Technologists #Roll #Inventor
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Tech & Innovation Blog
Data Privacy: The Future is Now
Innovation, Tech Trends, Career Insights
As a leader in the industry that collects a wide range of data from employees, we ensure the information is safe with us.
Say you met a technologist at a hackathon and want to connect with the person more. Instead of exchanging business cards like before, you’ll likely pull out your phone and exchange information digitally.
From LinkedIn profiles, Instagram usernames, hometown, and family relationships to mentions in articles from years ago, the internet and digital world do not erase one’s footprints in most cases.
With all information and data becoming digitalized in the 21st century, it’s time to utilize them in a way that’s never been done before. Data is not just your social media photo or where you went for vacation; it can be numbers and confidential information from financial to hospital records.
We recently had the opportunity to speak with Xiaojing W., our Distinguished Engineer who advocates for data privacy and user-respectful interactions. She shared with us some ways she keeps applications safe and secured at ADP.
Why Data Privacy is important
By Xiaojing W., Distinguished Engineer
On September 7, 2017, a consumer credit reporting agency announced that it had breached the data of approximately 143 million U.S. consumers, including customers’ names, dates of birth, social security, driver’s license, and credit card numbers. These incidents resulted in a loss of consumer trust, therefore, future business opportunities.
ADP takes pride in building applications that put customers’ privacy first with holistic security and privacy practices. In fact, our Chief Data Officer developed a holistic privacy framework instilling the privacy culture and centrally managing the practices in daily data operations. 
Here are some of our methods:
- Identification and classification of sensitive information as a part of data governance and management
- Implementation of enterprise-level and system-level data observability/monitoring
- Safeguarding information through various data security controls and advanced technologies such as privileged access management credential choices, secured APIs, file shares, and encryption through data’s entire lifecycle Implementation of Data Management Capability Assessment Model (DCAM) measurement processes to make privacy and security auditable
When it comes to creating a trusting experience for users, we have five best practices to share:
- Engage users in setting the privacy boundaries they want while getting the desired functionalities.
- Build a consistent consent model whenever we collect or use data
- Always include a system of consent receipts for auditing
- Bring full transparency and visibility into why we collect the data, how the data is processed/stored, and with whom we share the data
- Practice minimal data collection and store only the necessary data for future operations
With over 1M clients (about the population of Delaware in the United States), ADP pays more than 38M workers worldwide (about the population of California in the United States), and just in the US alone, we reach nearly 20% of the private US workforce.
As a leader in the industry that collects a wide range of data from employees, we make sure the information is safe with us. At the same time, we pay attention to the design process, ensuring a safe, user-friendly experience for everyone involved.
Here are five design patterns for creating user-respectful and privacy-aware interactions:
- Users must actively opt-in to having their data collected and used
- Users must give consent to every type of data processing activity
- Users must be allowed to withdraw their consent easily at any time
- Users should be able to check every organization and all third parties that will handle the data
- Use just-in-time data collection
Tech Trend: All about Data
Data is always changing, which means more people want ways to keep their information private. This has led to the development of new techniques that preserve user information in large datasets.
Here are four types of technologies that are getting attention in the industry:
- De-identification: we remove or encrypt PII and CII. Multiple techniques, such as tokenization, K-anonymization, and pseudo-anonymization, are provisioned within a Single Global Data Platform (SGDP).
- Differential Privacy: The idea is to add a layer of privacy by adding noise to the original data sets. The new sets make it extremely difficult to infer information about a single individual, while the accuracy of the data analysis and machine learning tasks is not compromised too much.
- Synthetic Data: is algorithmically generated data that mirrors the patterns and composition of the original dataset. Synthetic data can be significant for engineers to test with production-like data. It is also widely used for training the machine learning models used in fraud detection systems and applications with no data or hard-to-get initial data.
- Zero-knowledge proof: Utilizing cryptographic technology, a claimant can validate assertions of confidential information to its verifier without disclosing the details. By leveraging blockchain-based decentralized identity ledger, individuals and companies can easily control who has access to their digital identities. This provides trustful proof of identity, making it easier for users to manage credentials across the web securely.
You may ask, how does the new landscape in data privacy change our product design thinking?
To better understand our clients and the needs of their employees, we must have a comprehensive view of who they are (i.e., profile data) and what they do, and how that impacts their day-to-day (i.e. behavior).
By following HBR‘s new data privacy rules, our products will empower users with trustworthy technology solutions.
Our private permissioned blockchain also safeguards highly sensitive personal data while simultaneously allowing individuals complete control. This innovative technology enables ADP to craft new products and services that benefit employees and clients.
Closing Thoughts
Data privacy isn’t the Privacy Officers’ job; it’s a collective responsibility. As engineers who are often tasked with the technical aspects of securing sensitive data, we must understand the landscape of privacy-enhancing tools and technologies.
Keep in mind that we must stay up to date with the changes in the data industry as our users trust us with their information. Taking care of the trust and protecting the data should be everyone’s top priority.
#Data #DataPrivacy #WomeninStem #Automation #UserExperience
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Tech & Innovation Blog
GPT Associates Win Big at +Hackathona PUCRS in Brazil
Diversity, Equity, and Inclusion
“Be creative and trust your solution. Always believe in your idea, work, and team’s dedication.”
GPT Associates Win Big at +Hackathona PUCRS in Brazil
ADP’s Global Hackathon is an exciting time for all ADP associates to be a part of hands-on innovation, no matter where they are. Hackathons serve as a way for participants to dive deep into their creative spirits and innovate in a start-up, sprint-like atmosphere. Beyond ADP, numerous hackathons cover a wide gamut of subjects. Two GPT associates recently shined, coming in second place, at the +Hackathona PUCRS, a 24-hour hackathon in Brazil’s Pontifical Catholic University of Rio Grande do Sul (PUCRS) University.
Manoella J., Associate Developer, and Waldyr S., Software Development Intern, partnered on an exciting top-of-mind topic for our products: accessibility. The theme of the event was creating a healthier and more accessible internet. The two focused on mental health and created a browser extension that identifies offensive words and replaces them with their definition, reframing context and reducing negative mental health impacts. We spoke with Manoella and Waldyr to learn more about their experiences participating in Hackathon.
Q: What encouraged you to sign up?
Manoella: I am a student who enjoys problem-solving at PUCRS, and I saw the event’s publicity. As someone who’s always looking for opportunities to innovate, I signed up!
Waldyr: My friends were interested in participating, and we got together to form a team. I hadn’t participated in a Hackathon before, so there was a lot of excitement (and anxiety!).
Q: What was the most difficult part? How did you overcome the challenges?
Manoella: The most challenging part was adapting the extension to change the word on external sites. To overcome this obstacle, we focused on researching bibliographies and collaborating with the IT community to find a possible solution.
Waldyr: Because it’s an extension, my team thought it would be easier, but we faced a few challenges. First, it wasn’t easy calling the API that identifies hate speech, and it was hard to know exactly which words we should replace. We also had to access the User Interface (UI) to send automatically for analysis, which took a large amount of time. We made sure to reach out for help from other developers, addressing the deeper issues. Some tools we used included AWS, Google Perspective API, Python, and JavaScript. My team was proud to develop a creative solution that doesn’t change the meaning of the sentences—but still makes sentences less negative for the users, creating a healthier web experience.
Manoella (third from the right) and Waldyr (second from the right) celebrate with their team.
Q: How did you feel when you heard that you won the challenge in second place?
Manoella: I was pleased and proud of our team. We worked hard for 24 hours to deliver a well-structured, efficient and viable project. It was great to get recognized for sure!
Waldyr: It was a surprise! Even though we believed in our solution, there are other teams that presented great ideas with great experiences as well. We’ve learned a lot connecting with everyone. On top of that, this was our first time participating in the Hackathon and our results exceeded my own expectations.
Q: How did ADP support your participation throughout the Hackathon?
Manoella: At ADP, I have daily contact with good development practices, code optimization, and code versioning—these helped maintain clean and well-presented code for our team. The Hackathon highlights the value of teamwork for me!
Waldyr: When I joined ADP, I learned about agile methodologies—we use them to organize and divide tasks. By understanding these methods at work, I brought what already knew to Hackathon. I’m grateful for all the support I’ve gotten along the way. Here we are, so glad to share our story with fellow associates!
Q: Participating in Hackathon can be intimidating. What advice do you have for future participants?
Manoella: Be creative and trust your solution. Creativity is essential to developing a solution that draws attention to your project. Always believe in your idea, work, and team’s dedication!
Waldyr: Everyone should try it at least once! It’s quite different from what I imagined, doing it with friends there for the same reason as you. We went to learn, have fun and meet new people—reaching second place was a bonus.
Congratulations again to Manoella and Waldyr!
Learn more about working at Brazil Labs and visit Who We Hire.
Tech & Innovation Blog
Is Data Science the Right Career for You?
Voice of Our People, Career Advice, Career Insights
Data Science is perfect for you if you enjoy storytelling and solving complex problems with data.
Is Data Science the Right Career for You?
Mark P.
By Mark P., Lead Data Scientist, Product Development DataCloud
As a Data Scientist at ADP, I use workforce data to tell stories, using curiosity to analyze and display the data. In this blog, I’ll share my observations of experiences and trends in the growing field of data science.
According to the U.S. Bureau of Labor Statistics, data science will continue to grow, and the number of jobs is estimated to increase by 28% through 2026. In other words, data scientists are in demand, and our role will continue to impact many industries.
What comes to mind when you hear “data science”? Numbers and graphs? Machine learning and big data?
Let’s dive into a quick definition.
What is Data Science?
My perspective on data science was shaped years ago. People started referring to themselves as data scientists and posting jobs for “data scientists” around the same time that machine learning with big data was spreading to industries and companies beyond tech.
I view data science as the methodical analysis of an extensive dataset to understand a subject of interest. Machine learning is a powerful means of such analysis, but not the only one. I focus on a different area, writing query code and dynamic calculations to produce interactive visualizations. To me, the significance of big data is more of a spectrum than a boundary. Science is a systematic study for understanding, and we can understand things with smaller amounts of data too. But big data like ADP has made the insights and applications deeper and more reliable.
Pragmatically speaking, data science can be whatever an employer considers it and communicates through the specific skills they seek. No definition of data science can replace an employer’s expectations, the candidate’s expression of their experience, and conversations about career fit and advancement. With evolving technologies and models, there are a growing number of opportunities in this career. As a Data Scientist at ADP, it is certainly rewarding to have occupational, organizational, and demographic facts on over 30 million US workers to explore – anonymized of course!
Mark and his niece
Top Trends in Data Science
Currently, two of the most visible trends in data science are cloud-based development and the advanced application of natural language processing (NLP).
Cloud-based platforms and services such as Amazon Web Services and Databricks make it easier to source data, develop analyses and models, collaborate with colleagues, and deploy products. We work closely with these partners and have often spurred innovation in their products as we expand our capabilities.
NLP has many current and potential applications in human capital management, including client support, occupation and skill classification, job posting development, and candidate recruitment. Since jobs are diverse, overlapping, and constantly evolving, building and maintaining comprehensive, systematic knowledge can be challenging. NLP can make our solutions more scalable and data-driven than classifications created by human experts alone.
Day in the Life as a Data Scientist
My research on restaurant employment and wages during the COVID-19 pandemic represents many common day-to-day components of data science work. While it is well-known restaurants were one of the most heavily impacted industries, ADP data shows some cities fared better than others. You can see this in the 18-month employment trends for 3 of the largest 50 US metros.
Visualizations like these are the tip of the iceberg: the most visible part of the work requires much more underneath. In addition to conceiving and developing metrics, models, and graphics to create knowledge, data scientists need to find good data sources and write code to retrieve and process their information. They need to understand the limitations of their sources – things like sample bias, predictive labels, outright errors – and communicate and correct them.
Restaurant employment change, monthly since Jan 2020
And data scientists need to query people as well as data! For example, interviewing local restaurant association executives for their expert perspectives and calling US Bureau of Labor Statistics economists to discuss statistical methods.
How can I gain experience in Data Science?
If you are interested in data science, you can find a ton of resources, including boot camps, online courses, Medium articles, and YouTube videos. If you look up #datascience on TikTok, it has 89 million views! Of course, classes are a great way to acquire vital education, but they can be a significant investment in time and money. You may wish to test your interest with a project that involves either a question you’d like to answer or a problem you’d like to solve. You’ll gain not only motivation but also a proof point to share with potential employers.
As an example, when 2020 presidential candidate Andrew Yang proposed a universal basic income, I was curious to know who might benefit from $1k a month and how to quantify the benefits objectively. I searched for household spending data, turned up relevant data and code from the Bureau of Labor Statistics, and then used free versions of SAS and Tableau to create a public dashboard to answer that question.
Data Science Team at ADP
I’d advise anyone interested in data science to follow their curiosity and search the web for public data and free tools. You’ll face technical challenges along the way, but sites like W3 Schools and Stack Overflow can help you tackle them as they arise. Of course, many people prefer the structure of classes to an open-ended, “many-options-no-right-answer” type of project. The former is fine – but if you can take the leap and try the latter, you’ll gain a good experience of what real-world work is often like!
Final Thoughts
Data Science is a great option if you can:
- Think creatively and enjoy solving complex problems with data
- Problem-solve in a team environment
- Communicate effectively in programming languages
Three self-examination questions for Data Scientists interested in ADP:
- Does working with one of the most comprehensive employment data sets excite you?
- Are you inspired by transforming the understanding of and opportunities for millions of workers?
- Are you a technologist who continually breaks down challenges, champions creative approaches, and collaborates routinely with a diverse team of professionals?
Interested in a career in Data Science? Let’s work together!
Learn more about working at ADP here and our current openings.
Tech & Innovation Blog
Hacking the Future of STEM with iWIN EMPOWER and GirlsHack
Diversity, Equity, and Inclusion
We thank the EMPOWER committee and members who generously donated their time to make this event successful.
Hacking the Future of STEM with iWIN EMPOWER and GirlsHack
In celebration and recognition of International Women’s Month, ADP’s International Women’s Inclusion Network (iWIN) Business Resource Group (BRG) sponsored GirlHacks 2022 Hackathon event at the New Jersey Institute of Technology (NJIT). GirlHacks 2022 was a 36-hour women-centric hackathon that featured motivational speakers, discussion panels, and mentoring programs created to inspire women and support advanced career growth.
The event was an initiative propelled by the iWIN EMPOWER Committee. With core values of inspiring innovation and social responsibility, many ADP iWIN BRG members volunteered to participate in the event. In addition to providing tech guidance during the hackathon, our associates engaged students in thought-provoking discussions about the GPT Development programs, summer internship positions, and work opportunities across ADP.
GirlHacks at New Jersey Institute of Technology
“With a commitment to growing opportunities for women in STEM, the iWIN Empower BRG is proud to offer insight and guidance to new technologists, even before they begin their careers,” said Aini Ali, Vice President of Major Accounts Operations at ADP. “This event aligns closely with our mission to provide tools, guidance, and a network for women and children of all ages to reach new heights of success in STEM careers. It was an amazing experience too.”
The first-place winner of GirlHacks 2022 was Imposter Bubble, a mobile app inspired by the idea submitter’s own experiences with Imposter Syndrome (IS). IS refers to an internal experience of believing you are not as competent as others perceive you. 75% of executive women identified having experienced IS at various points during their careers. Imposter Bubble provides positive, powerful affirmations to women, helping them process their negative thoughts. The application was built using Flutter, a cross-platform app development framework by Google that allows the same codebase to develop apps for iOS, Android, and web platforms. Learn more about the Imposter Bubble and other submissions on Devpost.
ADP iWIN BRG would like to thank the EMPOWER committee and members who generously donated their time to make this event successful. ADP is committed to Diversity and Inclusion. We encourage you to learn about the fantastic opportunities for collaboration and partnership our BRGs offer.
Join our community!
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Tech & Innovation Blog
My ADP Coming-Out Story
Diversity, Equity, and Inclusion
Whether it is Women’s month, Pride month, or every month over, under, or in-between our personal lives and our professional lives, every moment matters. You matter.
My ADP Coming-Out Story
By Taylor L.M., Information Security Project Manager
Woman. Femme. Queer. Daughter. Wife. Mother (of two). Sister (of seven). Friend. High school drop-out and Wellesley College graduate. Political science major. Data Security Professional.
I proudly shared everything listed above except for the queer part when I started working at ADP nearly eight years ago. That’s not to say I didn’t celebrate everyone else’s “out” statuses. I was in ADP’s Pride Business Resource Group (BRG), where I walked in parades. I rejoiced when we won Obergefell v. Hodges and laughed hysterically with friends when Melissa Ethridge handed Ellen a toaster oven. Yet I continued to “hide” that part of myself in the corporate environment. I was in a relationship with a man, so most assumed, and no one asked. When that relationship didn’t work out, I began dating a woman. I just switched her pronouns to him. But that little omission began to feel like a lie, especially as our relationship grew more serious.
Although I knew ADP supported the community and made huge cultural and legal strides, I was still afraid. I was afraid my co-workers would see me differently – afraid my team would wonder why I had been keeping this secret. Mostly I was afraid that my experience didn’t really “count.”
Did I deserve to be a member of this community that I was simultaneously supporting and keeping at arms-length? In hiding who I was, would people think I had been ashamed before I told the truth, even as I had rallied alongside this community and stood up for their and our beliefs? Had I somehow been complicit in the negativity, ignorance, and distrust of those who do not support us?
I no longer wanted to hide when I fell crazy, madly, deeply in love with Jennie. I wanted to stand up and shout to the rooftops. I wanted to bring my whole, authentic self to work. To be clear, I didn’t climb on the roof at Windward Parkway (don’t do this, it’s dangerous, and you will likely end up hospitalized or in jail). Instead, I chose to take incremental steps to test the waters, as they say. I started by telling one person, then another. I gradually changed he/him pronouns to she/her pronouns in conversations. I showed up at our team’s holiday party with Jennie on my arm.
Jennie and I got married last September, and I proudly displayed one of our wedding pictures on my laptop. Every time I screen-share, I share the bliss of two people in love. I never did see a raised eyebrow, a smirk, nor detected a micro-aggression. That’s not to say that those things don’t still happen all over the place. If you or someone you know is facing discrimination at work, research your rights and get help.
Taylor and Jennie
I’m glad to share that my experience of “coming out” at ADP has always been met with kindness and acceptance. We live in a time when labels can be ascribed to all of us – each is a unique, complex human, yet we are all the same. We struggle. We rejoice. We feel pain. We feel joy. We heal from the past, and we look to a brighter future. More than anything, we all love and seek to be loved in return. In this journey, I’ve learned that every experience counts. Every step I took made me feel better than the one before it. I could have stopped anywhere on that progression, and the outcome would have been the same: I belong, and so do you.
Whether you are “out” to one or all, not yet ready, or a faithful ally – you too belong. Everyone who celebrates love has a role in our community and this movement. Whether it is Women’s month, Pride month, or every month over, under, or in-between our personal lives and our professional lives, every moment matters. You matter. (And our community is always giving out free toaster ovens.)
Let’s work together!
Learn more about what it’s like working for ADP here and our current openings.
Tech & Innovation Blog
ADP Selected to Top 50 by Woman Engineer Magazine
Diversity, Equity, and Inclusion
We thank all of our associates who actively support the creation of rewarding opportunities across ADP.
At ADP, we are committed to driving diversity by providing opportunities for everyone to nurture and grow rewarding careers, ensuring everyone has a voice. We’re proud to offer the best opportunities to work and develop industry-leading technology and HCM solutions.
We’re happy to announce that the culture our associates help to create has made ADP a Top 50 Employer by the readers of Woman Engineer Magazine for the third consecutive year.
Each year, this professional publication surveys women in engineering, computer science, and information technology, asking ADP associates to select companies that provide the most positive working environments for women and position those organizations as highly preferred workplaces.
ADP Tech Associate
The Top 50 list features companies that champion, hire, and promote women engineers with an understanding to value an inclusive, diversified workforce. This award reflects ADP’s strong reputation for supporting career development and opportunities across the teams.
Our Global Product and Technology (GPT) organization aims to set industry benchmarks and has adopted measures that continue to drive progress. Our teams built the ADP DataCloud Diversity, Equity & Inclusion (DEI) Dashboard to help companies see real-time workforce demographics, which was named the Top HR Product of the Year. This effort joins other products that promote diverse workforces, including our Candidate Relevancy tools and the award-winning Pay Equity Explorer.
ADP Associates in Brazil
ADP also supports philanthropic organizations that nurture the career development of girls and women in the technology field, helping them fulfill their potential as future tech leaders. Our partnership with Girls Who Code and Women in Technology has led to other significant distinctions, such as being named to the Women Impact Tech 100 List, Top 50 Best Workplaces for Women in India, and the 2021 Top Large Company for Women Technologists by AnitaB.org, also marking the third consecutive time ADP earned this achievement. This is on top of our Business Resource Groups and opportunities to share innovative ideas with company events such as the ADP Global Hackathon.
We thank all our associates who actively support the creation of rewarding opportunities for individuals across ADP. Our technology is better because we work together, and Each Person Counts.
Interested in a tech career at ADP?
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Tech & Innovation Blog
Remote Work Era: Three Challenges to Overcome
Diversity, Equity, and Inclusion
Time to grab on to the perfect opportunity to learn organizational skills, independence, and self-motivation!
Remote Work Era: Three Challenges to Overcome
By Amy H. Chiu, Tech Brand Content Developer
In May 2022, Airbnb’s career page received 800,000 visits since its remote work announcement. What’s the hype? When people say, ‘I work remotely,’ do you think of working from home in pajamas and not worrying about being stuck in traffic?
Remote working is more than that.
As we embrace hybrid and remote workspace, there are more conversations you and your team will be having, including challenges and solutions. As a full-time remote associate who works from a different time zone, I’ve learned methods to stay connected with my team.
My friends in tech often ask me what it’s like working remotely because some of them are considering switching their workstyle. My short answer is remote working is not for everyone.
The story began when I started working remotely as a freelancer a few years ago. Without going to the office, I engaged and experimented with various strategies to complete projects with accuracy and efficiency.
Challenge One – Communication
Are you afraid of missing the hallway conversation that could potentially build trust and work relationships among the team? As an extrovert, my solution is to speak up and share my updates during virtual happy hours and video calls. For example, I challenge myself to say more than “how are you” and answer more than “I’m good.” Having a real, human-to-human conversation during virtual happy hour has taught me to be more empathetic and understanding. I’d check in with my coworker from the other side of the country who caught the flu and adjust the calendar priorities accordingly.
I imagine reaching out can be a challenge for those more reserved in a new environment when they first start in a full-time remote position. This is when turning on video cameras can be helpful during online meetings. We recognize facial expressions during conversations that help us understand the tone of voice without saying too much, and smiling is always a plus!
Challenge Two – Time Management
Another challenge comes in time management, which is especially important for those who work with teams from different time zones. I recommend productivity and time tracking tools such as Toggl and DeskTime that allow you to log the time you spend on each project. The key is to build a schedule for yourself and stick to it. It’s easier to have a routine despite having scheduled meetings on the day or not.
Knowing when to start and pause working is the key for ambitious individuals. Since there’s no hard stop or visually seeing your coworkers packing up to leave at five in the afternoon, give yourself the reminder and permission to finish tasks during your working hours.
Challenge Three – Work Motivation
For those who enjoy the office atmosphere, I recommend joining coworking spaces such as WeWork and Galvanize. You could find a variety of office layouts and meeting spaces, using them to focus on your business. The community can also be an excellent opportunity to network and increase motivation at work.
I work from home and dedicate a space for work only. Having the habit motivates me and sets me in business mode every morning. According to a Social Psychological and Personality Science paper, the researchers asked subjects to change into formal and casual clothing before cognitive tests. They found wearing formal business clothing increases abstract thinking. On the days when I need an extra energy boost, I put on business clothing, even off-camera. The formal attire makes me focus better, and I tend to complete my tasks faster with accuracy.
Welcome to Remote Work
Remote working requires self-discipline, communication skills, and an open mind to collaborate. There will be challenges working with time zones and across teams when you are not sitting across from your coworker in the same office. However, the rewarding feeling of accomplishing projects remotely with the team makes the experience valuable. Please grab on to the perfect opportunity to learn organizational skills, independence, and self-motivation!
We are hiring!
Learn more about what it’s like working for ADP here and our current remote openings.
