Workforce News Minute: How will innovation shape the world of work in 2023?

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More and more, what we will see

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going forward is, you know, personalization

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becoming more and more ubiquitous across all the disciplines of the world of work.

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And we use data.

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We use machine learning.

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We use A.I.

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to create these models that can be tailored

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to you, that individual worker.

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And with that, we’re going to move from

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sort of this world that HR is, you know,

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a world of rules into a world of exceptions.

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Managing each associate as its own person with its own set of,

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you know, personalization aspects to the world of work.

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That’s the way I see it.

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More and more, we will have this diversity of behaviors

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on the relationship between the employer and the employee.