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Director of Data Science (Sales Performance Analytics) - GenAI

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Description

ADP is hiring a Director Data Scientist (Sales Performance Analytics)

  • Does the thought of working with one of the most comprehensive employment data sets in the US excite you?
  • Are you inspired by transformation and making an impact on the lives of millions of people every day?
  • Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion creativity and build diverse, productive, and engaged teams?

Well, this may be the role for you. Ready to design what's next?

In this role, you'll have access to the most unique and one of the largest HCM data sets and do exploratory analysis & build machine learning models. It's more than digits and dials - you're making huge decisions that impact millions of customers.

At ADP, we use data and AI to help stich together the end-to-end customer journey, help uncover buying patterns and identify the next best actions for our sales teams. We are looking for a Data Scientist Leader, who builds advanced analytics and AI models to evaluate these next best actions and correlate AI performance and utilization to improvements in seller effectiveness / productivity. This role requires Sales and Sales Performance Measurement experience with Sales Analytics strongly desired.

You will work closely with the Data Science team and our Sales Performance partners, you will play a pivotal role in driving performance measurement and strategy. You’ll collaborate directly with senior executives, ensuring alignment between AI insights and business objectives to enhance sales effectiveness and overall organizational impact. You'll code with machine learning languages like Python (on a platform like Databricks) to synthesize millions of data sets into patterns. You will use SQL, Py-Spark and Pandas to analyze these large datasets and answer specific sales performance questions and how AI recommendations help drive seller productivity. You will also use Tableau and PowerBI for data visualization.

To thrive in this career, you should be well versed in Sales and Sales Performance measurement. You will be responsible to work with Sales Operations to translate core seller performance metrics to AI measurement KPIs, work with the team to put measurement mechanisms in place, present to senior leadership on AI performance and improvement suggestions and work with other data scientists to build recommendation models that incorporate improvement suggestions and positively influence seller performance. A formal education in quantitative analytics and know design patterns and data structures is a big plus. Given the scale of our data sets and the complex problems we give you to solve, you will stay challenged and engaged with years of exciting projects ahead—all while growing your skills and progressing in a rewarding career.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

  • Model KPI Definition. You will work with operations and business stakeholders to understand sales performance metrics and how seller productivity is measured. You will then translate those into specific measures / goals for each AI recommendation model (Predictive Analytics, Generative AI etc.), so that we can measure AI model recommendation performance and how to positively influences sales results.
  • Advanced Analytics & Predictive Modeling. You bring prior experience to the role of formulating problems, extracting & analyzing data from multiple systems, summarizing critical findings/insights, and developing a compelling visual representation of analysis with actionable insights—this will set you up for success on Day 1. You will use these skills, working with other data engineers and data scientists to build measurement mechanisms including analytic reports, ML models and Tableau/PowerBI Dashboards.
  • AI Model Performance Measurement. You will use data and objectively interpret AI model performance and how it correlates to Seller performance. You will present this analysis to senior leadership and work with other data scientist to implement suggested changes that drive positive correlation between model recommendation and sales.
  • Own and Manage Projects. You will identify, design, develop, and implement advanced analytical projects. You will implement process to continuously detect model and data drift and remedy to ensure high quality.
  • Limitless Possibilities. You will continue learning and discovering new ways to leverage ADP data to create new products and services and find more insights. You are passionate about learning and applying new techniques within data science that leads to innovations.
  • Collaboration and Communication. You'll be part of a collaborative team, listening to needs, then finding and sharing solutions. You're comfortable and skilled at presenting to both peers and leadership on your projects and findings.

TO SUCCEED IN THIS ROLE:

  • Bachelors degree or equivalent
  • Sales and Sales Performance Measurement; Sales analytics strongly desired
  • Leadership experience, with an understanding of Data Science
  • Experience working with business stakeholders to understand sales process, sales performance measurements and sales outcomes and then translate into data science measurement requirements and techniques
  • Advanced knowledge and prior experience in Python, SQL, distributed computing tools such as Databricks, AWS or other Cloud platforms
  • Hands on experience using python machine learning libraries like Sklearn, Matplotlib, Seaborn to build machine learning models such as XGBoost, Random Forest, Logistic Regression etc.
  • Prior experience with model explainability techniques like shapley, lime etc.

Nice to have:

  • Familiarity Deep Learning, Neural Network or LLM models
  • Experience with Tableau or other visualization
  • Experience with ETL tools like Snaplogic, Mulesoft, Informatica and/or Stitch.
  • Experience of using NoSQL databases to create and query data
  • Experience working with GenAI

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.
  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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