Tech & Innovation Blog

Spotlight on ADP’s Distinguished Engineer – Jigesh Saheba


Recognition, Voice of Our People, Engineering

At the bottom of Jigesh Saheba’s email signature is this quote from Reed Hastings, co-founder, and CEO of Netflix: “Companies rarely die from moving too fast, and they frequently die from moving too slowly.”

ADP's Distinguished Engineer: Jigesh Saheba

With that mindset on innovation, it’s easy to see why ADP named Jigesh Saheba as their first Distinguished Engineer.

This new honor recognizes leaders and individual contributors who are at the forefront of ADP’s transformation into a global technology leader. To be recognized as a Distinguished Engineer, one has to have achieved noteworthy professional technical accomplishments in an engineering role. Also, that individual must have created and fostered technical career paths for technologists that allow them to master their craft, innovate, and generates groundbreaking solutions that can transform the future of work.

We caught up with Jigesh shortly after being named the ADP Distinguished Engineer to learn about the start of ADP’s Marketplace and asked a few questions about his journey. Here’s what he shared:

A group of college graduates throwing their graduation caps in the airWhen did you start working at ADP?

I joined ADP in 2002 with the acquisition of AtWork Technologies, a benefits administration startup in Atlanta, GA.

Can you share your career journey at ADP?

I started at ADP as the Director of Application Development for Benefits eXpert system and later promoted to Senior Director role. In 2006, I briefly joined the Enterprise Architecture team and was soon assigned the CTO role for ADP Pre-Employment Services. There I played an essential role in the acquisition, assimilation, and growth of multiple products. I rejoined Enterprise Architecture in 2010 and started working on the mobile platform. Later that year, I joined the Roseland Innovations Lab, which delivered several groundbreaking technologies, including ADP Mobile Solutions, event-driven APIs, and semantic search. I received a promotion to Chief Architect in 2013. In the same year, I started working on building an integrated HCM ecosystem around ADP, which was the birth of ADP Marketplace. In 2015, I became the VP of Product Development for ADP Marketplace.

You are basically the cornerstone of ADP Marketplace. How were you able to develop such an integral part of the solutions we offer our clients?

For ADP Mobile Solutions, ADP systems exposed their data and services via hundreds of Web APIs.  I started thinking about how Web APIs can expand the reach of ADP to new channels such as third-party applications, partner networks, and integrated solutions.  I believed ADP could position itself in the center of a vibrant HCM ecosystem and drive higher customer engagement. I envisioned a business model expansion and new markets. I theorized that the app stores and marketplaces, a familiar notion of consumer-mobile ecosystems, could become essential tools for enterprise application innovation, discovery, and distribution.  I created a presentation to convey the concept and gained senior management approval.

We incubated the idea in the Lab and demonstrated the working platform in the summer of 2014, and then we started working with a handful of partners to prove out the model and platform. We received industry acknowledgment when ADP won two prestigious awards at the HRTech Conference in 2015. Don showcasing the award-winning ADP Marketplace is one of the proudest and most satisfying moments of my professional career.

Jigdesh, holding an award,with other associates around himHow did you learn you were going to be named ADP’s first Distinguished Engineer, and how did you feel when you were told?

I heard about the Distinguished Engineer role and my nomination from Rich Guinness, SVP of Product Development, Shared Services. I shed tears of joy when the announcement came and was so fortunate that I could share that moment with my family in person.  I am incredibly honored and grateful for the role and very thankful to GPT leadership for enabling an environment where innovation and quality engineering thrive.

What excites you most about the opportunity to be a Distinguished Engineer at ADP?

I am very honored and grateful for the recognition.  I hope I set an example of the role.  I am excited about the voice it offers, and I hope to amplify the voice of all technologists at ADP.

What’s a day in the life like for you and your team?

I am very fortunate to be working with some of the most talented people I know. We enjoy collaboration, and one often hears spirited discussions at “the wall,” an open collaboration space with a whiteboard wall at our Lakeview home. We are known for clapping a lot, which promotes camaraderie. The best days are when I work with the team to drive product decisions, design solutions, participate in reviews and demonstrations, and even troubleshoot issues.

What advice do you have for associates who may have ideas that they want to share?

Never give up!

What do you believe is the best reason to work at ADP?

ADP Culture – Integrity, inclusiveness, diversity, trust, and innovation.

What’s the last book you read?  

Something Deeply Hidden by Sean Carroll

What is your favorite TV or streaming show?

GOT (Game of Thrones)!

What is your favorite ADP value?

Integrity is Everything

If you could only eat one food for the rest of your life, what would it be?

Ice cream. Yes, really! (Those who know me would agree)

What is something that would surprise people about you?

I started my career at Johnson Space Center in Houston, Texas, working on navigation software for the Space Shuttle.

Are you a cat person or a dog person?

Dog

Congratulations, Jigesh, on this amazing accomplishment. We’re excited to see what’s yet to come!

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Two ADP employees having a casual conversation

Does culture really eat strategy for breakfast?

https://eng.lifion.com/yes-culture-does-eat-strategy-for-breakfast-638ae19fc506

Yes, Culture DOES Eat Strategy for Breakfast

Jude Murphy
Jude Murphy

Nov 6, 2019 · 3 min read

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Women in STEM

Girls Can Do Anything

https://www.adp.com/spark/articles/2019/08/adp-women-in-stem-profile-kanyatta-walker.aspx

 

This inspirational woman in STEM lives by a four-word personal mantra: girls can do anything.

Kanyatta Walker’s unapologetically fearless outlook began when she was only three years old. A boy cast as Santa in her preschool Christmas play did not enjoy being on stage and kept missing lines. Kanyatta offered to step in, but the teachers said she couldn’t because Santa was a boy. When it turned out none of the boys knew the lines and Kanyatta did, the first female Santa debuted in the play. The crowd loved it.

In high school, Kanyatta was interested in occupational therapy and planned to major in it in college. Then she did some aptitude tests with a good friend who wanted to join the marines. The recruiter told her she was excellent at math and could pretty much do anything she wanted – except be an engineer.

Kanyatta graduated from college with a degree in software engineering technology and has never looked back.

“I always loved math,” Kanyatta said. “My aunt was a math teacher and the way she explained it just made sense to me. I love that there is always a precise answer. But there is also always more than one way to get to that answer and lots of trouble shooting.”

Management math

She was recruited by Accenture, a multinational consulting firm, where she worked in a variety of roles from sales to program manager and development manager. By 25, she was leading a team with a significant budget. “I learned by trial and error. There was so much I did not know and I made a lot of mistakes. But I also knew that teams are a mirror of their leaders. I worked at a grocery store when I was 16. When it got busy, the managers would leave their office and come help wherever needed. After the store was bought by a chain, the new managers didn’t come out of their office to help. I learned how important it is for leaders to understand what people need and show up for their team.”

As her career progressed, Kanyatta realized that there are multiple roles for leaders too. “It’s like a baseball team,” she said. “There are coaches and general managers. Coaches assemble the teams and knows who to play to bring out their best. The general manager deals with the overall strategy and choosing the right coaching staff to create the win.

“To be an effective leader, you don’t personally have to play every position. When I see something I want to do, I work to understand the underlying skills. I see how to unravel things and figure out what I know, what I need to know, and how to learn the skills I need. With core skills and ability, you can do anything.”

The desire to understand executive strategy led Kanyatta to an MBA program at Emory University while she was still working full time leading product managers, business analysts and program managers for a large telecom company. She discovered the perfect combination of math and business in her finance courses. “I can look at a company’s finances and tell you what their strategy is,” she said.

Coming to ADP

After finishing her MBA, a friend helped recruit Kanyatta to ADP in Atlanta. She was excited at the opportunity to combine her business skills with her software engineering experience. She started out as Vice President of Operations working in National Accounts on outsourcing operations. Today, Kanyatta is Vice President of Global Product and Technology – Client Product Support, where she leads teams providing product and technical support for ADP’s business units and clients.

“I love the ability to transform here. As the company is transforming, so are the opportunities for people within the company and our clients to grow. I love helping people connect the dots and see where we are going from process to technology to culture, Kanyatta said.

“I also appreciate seeing women executives at ADP and how women help each other here. I met ADP business unit presidents Debbie Dyson and Maria Black within my first six months, and they always find time and make themselves available to help others.”

Helping others succeed

Kanyatta is also committed to helping others grow and achieve their dreams. She is involved in Women in Technology International and Emory’s Executive Women of Goizueta —while also mentoring and coaching rising leaders in her role at ADP. She loves helping women figure out what they want and how to get there.

“Connecting with others can be scary, but it’s important so you can understand the playing field,” Kanyatta said. “You have to lift your head up to see and for people to see you. There’s no way for people to know how amazing you are if your head is down all the time.

“There are not many women of color in tech, so I always try to say yes when people ask me to speak. It’s important to build bridges and for younger women to see people who look like them doing the things they want to do.”

Kanyatta is quick to say that she does not do it all alone. Her husband is very supportive and encourages her to connect with others and volunteer. Together, they manage a busy family schedule with their 12 year old daughter who is playing softball on a traveling team. “I love being a softball mom and spending time with my family,” she said.

Walker family at softball field

Kanyatta, Kya and Kevin Walker enjoying time as a softball family.

Kanyatta’s advice to others

  • Be careful how you treat people because you never know who you may need or who may need you. God works through other people.
  • Be a dream giver, not a dream killer. Build authentic relationships with people. Give your perspective, but show them what it takes and how to progress instead of telling someone they can’t or shouldn’t.
  • Follow your heart and trust that it knows. Stay optimistic, be persistent and keep going. Give up the spirit of fear for the power of love.

Kanyatta Walker

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Close up of lights on computer devices in server room

How to select, gather, clean, and test data for machine learning systems

https://explore.adp.com/spark3/how-data-becomes-insight-the-right-data-matters-454FC-31577B.html

 

How Data Becomes Insight:

The Right Data Matters

By SPARK Team

What goes into selecting, gathering, cleaning and testing data for machine-learning systems?

It’s not enough to have a lot of data and some good ideas. The quality, quantity and nature of the data is the foundation for using it effectively.

 

We asked members of the ADP® DataCloud Team to help us understand what goes into selecting, gathering, cleaning and testing data for machine-learning systems.

Q: How do you go from lots of information to usable data in a machine-learning system?

DataCloud Team: The first thing to figure out is whether you have the information you want to answer the questions or solve the problem you’re working on. So, we look at what data we have and figure out what we can do with it. Sometimes, we know right away we need some other data to fill in gaps or provide more context. Other times, we realize that some other data would be useful as we build and test the system. One of the exciting things about machine learning is that it often gives us better questions, which sometimes need new data that we hadn’t thought about when we started.

 

Once you know what data you want to start with, then you want it “clean and normalized.” This just means that the data is all in a consistent format so it can be combined with other data and analyzed. It’s the process where we make sure we have the right data, get rid of irrelevant or corrupt data, that the data is accurate and that we can use it with all our other data when the information is coming from multiple sources.

 

A great example is job titles. Every company uses different titles. A “director” could be an entry-level position, a senior executive, or something in between. So, we could not compare jobs based on job titles. We had to figure out what each job actually was and where it fit in a standard hierarchy before we could use the data in our system.

Q: This sounds difficult.

DataCloud Team: There’s a joke that data scientists spend 80 percent of their time cleaning data and the other 20 percent complaining about it.

 

At ADP, we are fortunate that much of the data we work with is collected in an organized and usable way through our payroll and HR systems, which makes part of the process easier. Every time we change one of our products or build new ones, data compatibility is an important consideration. This allows us to work on the more complex issues, like coming up with a workable taxonomy for jobs with different titles.

 

But getting the data right is foundational to everything that happens, so it’s effort well spent.

Q: If you are working with HR and payroll data, doesn’t it have a lot of personal information about people? How do you handle privacy and confidentiality issues?

DataCloud Team: We are extremely sensitive to people’s privacy and go to great lengths to protect both the security of the data we have as well as people’s personal information.

 

With machine learning we are looking for patterns, connections or matches and correlations. So, we don’t need personally identifying data about individuals. We anonymize the information and label and organize it by categories such as job, level in hierarchy, location, industry, size of organization, and tenure. This is sometimes called “chunking.” For example, instead of keeping track of exact salaries, we combine them into salary ranges. This both makes the information easier to sort and protects people’s privacy.

 

With benchmarking analytics, if any data set is too small to make anonymous ― meaning it would be too easy to figure out who it was ― then we don’t include that data in the benchmark analysis.

Q: Once you have your initial data set, how do you know when you need or want more?

DataCloud Team: The essence of machine learning is more data.

 

We want to be able to see what is happening over time, what is changing, and be able to adjust our systems based on this fresh flow of data. As people use the programs, we are also able to validate or correct information. For example with our jobs information, users tell us how the positions in their organization fit into our categories. This makes the program useful to them, and makes the overall database more accurate.

 

As people use machine-learning systems, they create new data which the system learns from and adjusts to. It allows us to detect changes, see cycles over time, and come up with new questions and applications. Sometimes we decide we need to add a new category of information or ask the system to process the information a different way.

 

These are the things that both keep us up at night and make it exciting to show up at work every day.

 

 

Learn more by getting our guide, “Proving the Power of People Data.”

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Person gesturing toward large computer screen

Performance implications of misunderstanding Node.js promises

https://eng.lifion.com/promise-allpocalypse-cfb6741298a7

Promise.allpocalypse

The performance implications of misunderstanding Node.js promises

Ali Yousuf

Ali Yousuf

Jan 22 · 8 min read

for…of over unknown collection with await in loop
Promise.all() on an entire unknown collection

Benchmarking unbounded promise scenarios

╔═══════════════╦══════════════════════════════════╗
║     Test      ║ Average Execution Time (Seconds) ║
╠═══════════════╬══════════════════════════════════╣
║ await-for-of  ║                            6.943 ║
║ bluebird-map  ║                            4.550 ║
║ for-of        ║                            6.745 ║
║ p-limit       ║                            4.523 ║
║ promise-all   ║                            4.524 ║
║ promise-limit ║                            4.457 ║
╚═══════════════╩══════════════════════════════════╝
for…of test code
for await…of test code
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Clinic.js doctor output for for await…of and for…of, respectively
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Clinic.js bubbleprof output for for await…of and for…of, respectively
Promise.all() test code
Image for post

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Clinic.js doctor output for Promise.all()

Promise chain execution order example
Async chain execution order example
Bluebird.map() with concurrency limit test code
Image for post

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Clinic.js doctor output for Bluebird.map() with concurrency limit
promise-limit module test code
Image for post

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Clinic.js doctor output for the promise-limit module
p-limit module test code
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Clinic.js Doctor output for the p-limit module

Conclusion

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Diverse group of multicultural ADP employees

We All Want to Belong at Work

https://www.adp.com/spark/articles/2019/10/we-all-want-to-belong-at-work.aspx

 

“Finding commonalities and accepting differences is the key to belonging,” said ADP’s business anthropologist, Martha Bird.

When I started to consider belonging at work, I knew exactly who to call — ADP’s business anthropologist, Martha Bird [MB]. Here’s some of our conversation about why belonging matters and what organizations can do to create and sustain a culture of belonging.

HB: Having a sense of belonging seems so important to how we move through the world and how we relate to our work. What is belonging?

MB: Belonging almost strikes people as poetic. It seems like a feeling, so it can resist the critical lens we need to unpack it.

People think of belonging as a psychological state, but it is actually cultural. It’s the notion of being inside or outside and relates to enacted phenomena like what the cultural norms are around us and how we compare ourselves to those norms.

Everything cultural is nested in other things and is influenced by power, resources, how things have been done in the past, and what the expectations are for the people involved.

Kids can feel like they don’t belong because of their clothes. New employees can feel like they don’t belong because of the jargon used in the organization. I’m a social scientist surrounded by tech people and it’s not surprising that my sense of belonging is tested from time to time. Ultimately, I’m privileged to feel I’m part of something bigger than myself.

HB: What makes a culture of belonging? It seems like belonging is relational. It’s partly how I perceive the circumstances and culture, how people already in that culture see it, and what’s actually going on regardless of our individual perceptions and opinions.

MB: There are so many ways to feel like you don’t belong — socially, economically, intellectually, emotionally. It’s that sense of other. To make sense of it, we can look at othering, break it down, and pick it apart to see what’s happening. We identify the discreet instances where someone feels alienated and read the cultural cues about what is happening. This gives us information about the culture.

There is no universal recipe for what makes a healthy culture. There are many good and right ways to do things.

It partly has to do with a culture’s view of the individual and how the individual should relate to others. In the United States, belonging often evokes family, but we also have strong cultural values in individuality and being recognized and valued as an individual. In other cultures, a sense of harmony is highly valued and working toward common goals is more important than individual achievement.

A culture of belonging fundamentally has to do with common goals and values, respect for each other, and a sense of our shared humanity.

HB: How can we help people feel like they belong at work?

MB: We want workplaces where people feel like they can be themselves, but are also working with others to do the work. It’s less about fitting in and more about complementing. There has to be room for difference. It’s like an orchestra where the manager is the conductor and we have all these different instruments playing different parts in the same piece of music. We don’t want just the violins or the tubas. We need all the different sounds, rhythms and harmonies.

Belonging at work starts with leaders modeling the values and behavior for their teams. Is it comfortable to embody those values? Sometimes that means being vulnerable and asking for help.

I recently gave a big speech to a large group of people in a setting where I felt anxious. Walking up to the stage, I decided to tell the audience that and ask for help. So I explained how I was feeling and asked them to tell me, “It’s okay, Martha!” It was great, so I asked them to do it again. And they did! I felt so much better and they were all on my team at that point, because I was vulnerable and asked them to help me in a way they could.

In cultures of belonging, it’s okay to be honest about what’s going on, even if it’s that you don’t feel included.

HB: What are some specific things that managers or leaders can do to foster belonging at work?

MB: At the organizational level, it’s essential to ensure that the values of the organization exist at every level and in every manager without exception. It’s also important to consider how to structure teams and make sure they can communicate effectively, based on where and how people work.

At the team level, good manager training is key. Managers need skills in working with teams, allowing for different views, and figuring out how to handle disagreements and how decisions get made. When people can weigh in on something, there is a sense of being in it together.

It’s important to see each other as people, not work roles. Connecting in person and outside of work makes a difference. We need to tell and know each other’s stories and create opportunities for sharing. Have lunch, have informal video meetings where everyone gets to tell something about themselves. I was in a meeting recently where we all told the story of our names. I learned a lot and felt like the people who heard my story knew me a little better, too.

We need more awareness and cultural consciousness by design. People are fundamentally creative and want to learn. We all have different experiences and different lives.

Finding commonalities and accepting those differences is the key to belonging.

Tech & Innovation Blog

Are you in the right job? Finding your passion and advancing your career.


Career Advancement, Intern to full-time, Women in STEM

Do you have the right job?

Sree M.

Have you ever wondered if you have the right job? Or what makes it right for you? Is it the technologies, the money, the people around you, or is it the work-life balance? Do you sleep peacefully at night, thinking you had a good day at work?

I feel like I’m one of the luckiest ones to have it all. I am originally from India and came to the US to get my master’s degree in Computer Science. Straight out of college, a good company in Wisconsin hired me. During the two years of my life that I spent there, I always felt something missing. I was far away from friends or family, and I had no idea what work satisfaction meant or how to achieve it.

About ten years ago, I came across an entry-level position to create web pages for an HCM system in Alpharetta, a suburb north of Atlanta, GA. In that job, I worked on JSF and Dojo Toolkit. Yes, JSF and Dojo There was a pretty good market for people working on web applications using those technologies. Time flew by. I loved every second of it, but all good things come to an end.

Large group of ADP associates seated on risers and making faces

We quickly changed to jQuery/Javascript with a heavy reliance on CSS. We switched from Web services to APIs and took on a new project to work. As one of four developers, I sat in a war room, trying to define an Agile process that worked for us and coming up with innovative ideas for the project.

Using blank pages, we drew how we wanted to display information to the user, how much information we need to show the user to avoid confusion, and how many steps it took to finish a task. We went to different departments at ADP, introduced ourselves to random people, and asked them to vote on our ideas. Doesn’t that sound like a lot of fun?!

All we needed were post-its, pencils, pens, white paper, and of course our shiny new MacBooks! Oh wait, did I say MacBooks, at work, nine years ago? YES! My husband was jealous. He had to carry a 100-pound IBM laptop! Did I mention that I got married that first year at ADP and bought a house? That I went from a carefree single life to a more responsible person?

Sree, her husband and sonShortly after, I took on two new projects and went from an entry-level developer to a Senior, and then to a Lead. Having fun all along and a good work-life balance, I had my baby and took a long maternity leave. Then came the hard and challenging part for every new mom in the world, leaving my baby to go back to work. My colleagues, who had become my friends and family over the years, were very supportive and very kindly eased me back into work. We started a new project with five members on the team and grew into 80+ associates working on smaller and more focused areas within a year. Our main objective is to create the best experience for our users. We leveraged the latest and greatest technologies available. We started with AngularJS, Less, Bower, Webpack, and Node and currently on Angular 8 with SASS and Angular CLI. I am super proud to say that I work for ADP and MyADP, a team dedicated to creating the best HCM experience for millions of people!

I literally grew up in ADP between these five different projects over ten years. I got experience from five different jobs, learning every step of the way, growing my career from a junior developer to a Principal Architect, and becoming the best version of myself every single day. I am proud of every year, every day, and every minute I spent here and consider myself beyond blessed. I’m very grateful to my manager, who hired me ten years ago, and who remains an amazing leader for my team. I’m thankful for all the colleagues, leaders, and experiences that I have had over the years. Happy 10th Anniversary to me!

So, let me ask you this question again, do you have the right job? Or what makes it right for you? Is it the technologies, the money, the people around you, or is it the work-life balance? ADP is the place where you can have it all and don’t have to choose one over the other. Find your ideal job at tech.adp.com/careers.

Sree Malladi is a Principal Application Architect on ADP’s NAS team based in Alpharetta, Georgia. 

Tech & Innovation Blog

On Elephant Graveyards


Career Mobility, Career Advice, Voice of our People

Some years ago, I heard someone sarcastically say, “This is where elephants come to die” in response to me asking them why such intelligent people as themselves were still at that company.

An elephant in an office

Since then, I have been referring to “elephant graveyards” when describing companies and teams that don’t have headroom for intelligent people to rise the ranks and grow as engineers.

An elephant graveyard, when applied to a corporate setting, is a team, company, or some other set of conditions, in which otherwise bright engineers take positions or assignments where there is no hope for future career growth. In this post, I hope to define the conditions that must be present for an elephant graveyard to form, how to detect them, and how to navigate them.

Defining career growth

An engineer’s career growth has three dimensions: skills, recognition, and compensation.

Skill growth is a function engineer learning new skills and becoming an expert through practicing newly acquired abilities on real-world projects.

Recognition is a function of showing initiative, applying new skills, and being recognized by supportive leadership.

Compensation is a function of recognition and skill growth.

Conditions required for an elephant graveyard to form

An elephant graveyard forms when the three dimensions of career growth become stagnant.

Skill growth stagnates when the project reaches a certain level of maturity and is either no longer growing or is in a terminal decline. Projects reach maturity when they reach a critical mass in production and are no longer rapidly evolving. When the active development phase is over, the projects are often scaled back. When projects don’t rapidly evolve, there is no room for the acquisition of new skills.

Another reason for skill growth stagnation is the presence of the Smartest Person In The Room. The Smartest Person In The Room is either the developer themselves (which means they’ve outgrown the project and are now a toxic influence on it) or someone else (who created the conditions in which only his ideas are good).

The emergence of the Smartest Person In The Room is toxic to the team, and good leaders should discourage it. Since only their ideas count, the rest of the engineers can’t grow and earn recognition.

Recognition stagnates when skills stagnate, or the engineer loses leadership support, including management incompetence. When leadership is unsupportive, new skills don’t often earn any recognition.

When both skill growth and recognition stagnate, compensation stagnates as well. Chances are higher if you work for a well-run company, the reward system is in line with skill growth and recognition. Poorly run companies, not so much. Companies that create artificial limitations barriers, like title hierarchies, run the risk of losing technologists for compensation reasons.

What to do if you find yourself in an elephant graveyard

First of all, try and detect an elephant graveyard before you join the company. Ask questions about team dynamics and the project maturity cycle. Don’t join a company or a team where elephants come to die.

If you find yourself in an elephant graveyard, however, it’s not all over. Evaluate your overall situation. Is work-life balance important to you at this phase of your life? Are you fairly compensated at this moment in time? Are there opportunities within your company on other projects? Is there an opportunity to shake things up on your existing project?

As long as there is room to grow, there is no reason to be restless. You are not an elephant, and you are not in a graveyard. Not yet, at least.

Published by Oleg Dulin

I am a software engineer and technology architect in New York City / New Jersey area. All opinions expressed here are mine and do not represent the opinions of my employers and customers, nor should my opinions be construed as opinions about my employers and customers.

Reprinted/Edited with permission. Read the original post.

Tech & Innovation Blog

Designing a Happy Career and Loving Your Work #GHC19


Early Talent, Diversity, Women in STEM

Speaking at#GHC19 was a priceless experience! It was truly an honor to be accepted to speak at GHC.

Grace Hopper Celebration 2019

Jyotsna M. Speaker GHC 2019; 12th year at ADP | Lead Product Manager – Security, Access and Identity Management, Global Products and Technology

It gives me great joy to write my first article and dedicate it to the amazing Grace Hopper Celebration 2019 in Orlando, Florida. Wow, 25,000 attendees and very well organized and executed, congrats to all.

Speaking at#GHC19 was a priceless experience! It was truly an honor to be accepted to speak at GHC. Thoroughly enjoyed and loved the amazing experience speaking at #GHC19 at CR222: Designing a Happy Career and Loving your Work at the Hyatt Orlando Ballroom L.

I am feeling very blessed to have had this opportunity to make an impact on the career growth for success and happiness of 400 women and so many more through this session. Thank you #AnitaB.

Heard of Buy One Get One Free? That’s it — First-time speaker and first-time attendee… super cool and a blessing to remember and reflect on the opportunity. There is an unwritten rule, rightfully so, to be aware of the great responsibility that I have been given to share, inspire, and empower our attendees, mostly women and students, to pursue their career aspirations and find areas to grow in the landscape of AI, robot, and robotic process automation.

“Keep learning, keep growing, and be happy always.”

Video recording of CR222: Designing a Happy Career and Loving your Work delivered on Oct. 4, 2019

Stop worrying, start preparing! It is natural to be worried about jobs disappearing because of a fast-changing industry where the norm is either disrupt or be disrupted. Worrying does not help, it that not true? So why not apply the lessons from our own life to prepare for the future that is here and now?

Got to love networking and meeting new people who become friends! It was an amazing experience to attend the celebration, connect with amazing speakers during the speaker reception and build relationships that we will cherish for a long time and take this priceless memory with us. Everywhere we go, people want to know that we are a #GHC19_Speaker. Let us make a meaningful difference in our communities and help support each other.

Work culture matters! We spend a phenomenal amount of time at work and it is most important to be in an environment that is accepting you for the person you are and providing you the coaching to mold you into the person you become as you learn to grow with and within the organization. It was a fantastic opportunity to connect and bond with my friends at ADP. I can just go on and on about how cool it is to know about the different projects we work on and how we brainstorm and connect as people first to deliver the best results for our business. We are a very diverse team and it is great to work in a culture that is inclusive and promotes talent growth and innovation in everything we do… it’s priceless! Checkout ADP Tech careers!

Diversity and Inclusion are most important for the success of the business! The mention of #GHC19 and AnitaB.Org — leading the frontiers in diversity, inclusion, and beyond… empowers you to find your inner courage and step up the game to be part of a cause that is so much bigger than ourselves. I am talking about achieving the rightful recognition for our work and opportunities to pursue career aspirations and initiate crucial conversations with the manager or mentor on ways to grow with and within the organization.

Mentoring — A GIFT THAT PAYS FORWARD! Truly thrilled to have the opportunity to mentor our student attendees to share our experiences and help them navigate the current landscape.

  • I discovered a technique that I would call speed mentoring… focus on the quality of the conversation to guide and coach, rather than quantity, and leveraged LinkedIn Messaging and in-person time at the conference over coffee or waiting at the food court.
  • Trust me, so many easy ways to mentor and it does not need to feel overwhelming.
  • Set expectations and get ready to learn from brilliant young minds, yes, mentors learn as well during this process.

Time goes fast… Yes, it is natural to want to be in that space of GHC and not leave. Yet, we have the responsibility to bring back our learnings with us to apply at work so we can change our minds, change our perspectives, and set course towards career success and abundant happiness for ourselves. This inner happiness will propel us forward and become our catalyst to create new pathways to pursue.

#WEWILL change the world as we design our own careers and find our new destinations in our unique journeys for a very happy career journey. Future is here and now… 3, 2, 1 — let’s reactivate our career aspirations and find our happiness doing what we love — it’s important!

Let the learning continue… here is to continued success to all of us in all that we do! Best of Luck! See you soon #GHC20.

(Originally published on LinkedIn October 10, 2019. Republished with permission.)

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Women in STEM

From Horses and Manatees to Coding

Best advice Samantha ever received? “If you are the smartest person in the room, you’re in the wrong room.”

Samantha Ortiz started out as a zookeeper. Then she went into marketing. Now she’s a software engineer at ADP’s Innovation Lab working on its NextGen Platform. Her ever-present curiosity, creativity, and passion for understanding behavior and solving problems have been common threads throughout her varied life experiences.

From Horses to Manatees …

Samantha was born and raised in the Bronx and was comfortable in the city, but she always had an interest in the natural world around her. Her older brother raised tropical poison dart frogs at home, and she was mesmerized as a child while observing them in their terrariums. She also spent most of her free time riding and training horses at Riverdale Riding Center in the Bronx’s Van Cortlandt Park, expanding the interest she had in animals.

After spending most of her life in the city, her family moved to Florida, and she was suddenly surrounded by agriculture. She made the most of her new journey in life. Sam joined the local Future Farmers of America, becoming the chapter’s student advisor and showing a pig at the county fair. Sam also continued her love of riding horses by finally fulfilling her dream of owning a horse and practicing dressage. “My mother was always so supportive of my adventures with animals,” she says. “Even if she felt a little out of place on the farm – she is a New York native, after all – she was there for me every step I took.”

Her passion for understanding living things continued in college as she studied psychology at New College of Florida, focusing on animal behavior and conservation. She spent her undergraduate years working with a wide range of animals, from studying manatee sensory behavior to handedness preferences in lemurs. Sam also conducted research on numerous species of fish, including Indian Mudskippers (an amphibious fish), and Stoplight Parrotfish. She spent several summers in Panama working on her thesis research on Parrotfish’s feeding behavior and its effects on coral reefs. She was also introduced to design, exploring zoo and aquarium design, its effects on animals, and how it fosters conservation behaviors in visitors.

… and from Reptiles to Coding

After college, she worked as a zookeeper in Florida, caring for animals and presenting reptile educational programs to visitors. “So many people were curious about alligator behavior, especially since we were in Florida,” Samantha says. “I shared with them how human actions, particularly humans feeding wildlife, would contribute negatively to the animals’ natural behavior, making them more dangerous as they’d become acquainted to people. Everyone’s actions and behaviors affect something or someone else.”

Samantha’s natural interest in behavior took her down a winding path beyond the natural world and into technology.

A relationship took her to Texas, where she worked for a digital marketing consultancy. While she worked as a copywriter and copy editor, Sam also started to combine her knowledge of behavior with the tools of technology. The marketing campaigns she ran combined multiple applications, and she realized she wanted a deeper understanding of the software she was using. How did it target specific demographics? What data did it use to determine which campaigns would trigger actionable behavior in users? “Where I went to college, they encourage you to be an independent thinker and deeply analyze things,” she says. “That’s how I have always approached everything.”

Samantha started to explore coding by teaching herself web development through an online program. After relocating back to New York, she applied to Hack Reactor, an intensive, full-time coding boot camp

“At first, I was telling myself I’m not ready, maybe it’s too late, I don’t know if I can do this,” she remembers. “So, I started with some prep classes before deciding that software engineering was what I wanted to do.”

Coming to ADP

While Samantha was at Hack Reactor, she built applications with classmates, and two of them went on to work at ADP. She was invited to a networking night at the ADP Innovation Lab, where “I met lots of fun, intelligent people who love what they do. I started talking to Yaara (Katz) and we just clicked. It was so great to meet another female software engineer with a passion for her work. We laughed and I really felt comfortable. I knew I was home.”

Samantha loves software engineering, noting, “It’s such a creative process. I have loved writing my whole life, and designing programs and coding is similar. We notice the audience, figure out how to present the information and design the task, and focus on the user. Building software is writing; refactoring code is editing.”

Continuous learning is another part of the job Samantha loves. “Every day is a different challenge,” she says. “I get to work with new technologies, learning more every step of the way. I am part of a team with great people, and I always feel valued. I started around Christmas a few years ago, and they invited me to their holiday party before I even started. Any idea I have is considered by my team. That’s been true from the first day I walked in the door.”

The best advice Samantha has received was from one of her software engineering instructors, she says: “If you are the smartest person in the room, you’re in the wrong room. Keep learning. Stay open — even if you’re scared or not feeling confident.”

Samantha’s advice to people considering a career shift is, “I wished I had jumped into coding earlier, when I was first drawn to it. Making a change doesn’t have to be a scary obstacle. Take it in steps, and know that everyone is learning all the time.”