Tech & Innovation Blog
The Story of ADP Design: Data, Insights, Simplicity
Future of Work, Innovation, Why ADP
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The Story of ADP Design: Data, Insights, Simplicity
Video: The Story of ADP Design: Data, Insights, Simplicity
Narrator: More than 900,000 businesses rely on ADP for leading HR and payroll solutions. How our products are designed is just as important as what they can do. Today, we’re going to learn why purposeful design helps our clients and their people work smarter.
JOE: So we hear the word design used an awful lot. We hear it in development. We hear it in experience. We hear it in the UI. There’s a UI element but there’s much, much more than that. What is design to you?
VIPUL: Designing for people is just part of our DNA. Our clients feeling confident in what they’re using.
BRUNA: It’s more than the look and feel. Design is also about performance.
OSCAR: We want to be 100% focused on their experience. When they come in, this is what they need to do and they should be able to do it quickly.
BRUNA: I think ADP is doing a great job on that. Trust is one of the words that clients use a lot. They trust in ADP.
JOE: That’s exactly right. If you help and can build that trust, they’re going to be able to have confidence to do their job or to crush it.
VIPUL: One of the ways you actually crush it is by being simpler. That one button that says confirm.
JOE: That’s right. How do when you’ve got good design? How do you measure that?
OSCAR: I don’t think there is ever going to be a point where you’re going to be like, this is the final design. This is it. But I think you learn over time, it’s a dynamic thing. Is this better than what we had before? Continue to improve the design. Continue to improve the user experience.
BRUNA: I think that the most important thing is really try to test it as much as possible with clients that are going to use it.
JOE: Describe a little bit about the importance of everybody being involved in that design. Is it a single UX person or UI person but really, the whole business?
JOHN: I may have an answer. And it may be a perfectly good answer to a problem, but I’ll reach out to get other thoughts. Maybe there’s a better way. You can’t just rest on your laurels. Look at COVID in the pandemic. The way our clients and our end customers operated their businesses changed.
JOE: Yeah.
JOHN: And if that changed, then our products have to change.
VIPUL: We now release much smaller, digestible features and new functionality and new things into the system on a weekly basis. And it actually makes it much more easy for us to release it and more importantly our clients to be able to accept these things and consume them, and stay up to pace with us.
JOHN: That’s what we’re here for, empower the business to go at whatever speed it needs to go.
JOE: I think that, to us, is what the modernization experience has been all about with workforce now. Guys, I’ll tell you, if I had every day a chance to get to talk with folks like you in a conversation like this, it’d be a wonderful day to start– bringing developers together with UX folks, with executives, and product people. Thank you for your contribution.
Work is having a moment. Regardless of what you call the state of the talent market, it’s clear we need a better way to work that enables everyone to reach their full potential. ADP is all about designing a better way to work. We design experiences using an integrated design philosophy and approach that leverages: Data, Expertise, and Design innovations.
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Tech & Innovation Blog
ADP Talks Trends at Fast Company Innovation Day
Innovation, Tech News, Trends
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Video: Trends Influencing the Future of Work
[MUSIC PLAYING]
[TEXT: Trends Influencing the Future of Work]
[LOGO: ADP, Always Designing for People]
[TEXT: Don Weinstein, Corporate Vice President, Global Product and Technology] Thank you, everybody, for coming out in here. It’s our Fast Company Innovation Festival. Going to be talking about innovation in the world of work.
[TEXT: Roberto Masiero, SVP of ADP Innovation Labs] Innovation, to me, is just thinking different. It’s just trying to find better outcomes.
[TEXT: Doug Politi, President, Compliance Solutions] My view is everything has to serve a business function and ultimately for us to drive growth.
[TEXT: Martha Bird, ADP Business Anthropologist] For me, it’s about asking questions differently, and it’s not so much forward facing, but it’s actually looking back. And so what are the difficult and messy challenges that we’re trying to solve for? The problem may not change, but the technology changes to address it.
[DON WEINSTEIN] You really have to think about, you know, who are the people that you’re putting into that process?[MARTHA BIRD] It’s really about putting together people who are really different. When I’ve come up with a change or done something different, I’ve had friction.
[ROBERTO MASIERO] It’s just really like putting the right team together with a good vision in front of it.
[DOUG POLITI] But it can’t stay in the lab. So it’s got to be–
[ROBERTO MASIERO] It can’t stay in the lab, no.
[DOUG POLITI] It’s got to– it’s got to ripple its way through the organization as a whole.
[DON WEINSTEIN] Space and time are the oxygen that innovation needs to breathe to fuel the fire.
[LOGO: ADP, Always Designing for People]
ADP understands the trends driving the evolving workplace, allowing us to build adaptive tools that help our clients work better. Hear from our panel of ADP Technology Leaders about what innovation means to them, how they look at key trends and how, as a collective whole, they are pushing the evolution of work.
