As organizations develop their own internal ethical practices and countries continue to develop legal requirements, we are at the beginning of determining standards for ethical use of data and artificial intelligence (AI).
In the past 20 years, our ability to collect, store, and process data has dramatically increased. There are exciting new tools that can help us automate processes, learn things we couldn’t see before, recognize patterns, and predict what is likely to happen. Since our capacity to do new things has developed quickly, the focus in tech has been primarily on what we can do. Today, organizations are starting to ask what’s the right thing to do.
This is partly a global legal question as countries implement new requirements for the use and protection of data, especially information directly or indirectly connected to individuals. It’s also an ethical question as we address concerns about bias and discrimination, and explore concerns about privacy and a person’s rights to understand how data about them is being used.
What is AI and Data Ethics?
Ethical use of data and algorithms means working to do the right thing in the design, functionality, and use of data in Artificial Intelligence (AI).
It’s evaluating how data is used and what it’s used for, considering who does and should have access, and anticipating how data could be misused. It means thinking through what data should and should not be connected with other data and how to securely store, move, and use it. Ethical use considerations include privacy, bias, access, personally identifiable information, encryption, legal requirements and restrictions, and what might go wrong.
Data Ethics also means asking hard questions about the possible risks and consequences to people whom the data is about and the organizations who use that data. These considerations include how to be more transparent about what data organizations have and what they do with it. It also means being able to explain how the technology works, so people can make informed choices on how data about them is used and shared.
Why is Ethics Important in HR Technology?
Technology is evolving fast. We can create algorithms that connect and compare information, see patterns and correlations, and offer predictions. Tools based on data and AI are changing organizations, the way we work, and what we work on. But we also need to be careful about arriving at incorrect conclusions from data, amplifying bias, or relying on AI opinions or predictions without thoroughly understanding what they are based on.
We want to think through what data goes into workplace decisions, how AI and technology affect those decisions, and then come up with fair principles for how we use data and AI.
What Are Data Ethics Principles?
Ethics is about acknowledging competing interests and considering what is fair. Ethics asks questions like: What matters? What is required? What is just? What could possibly go wrong? Should we do this?
In trying to answer these questions, there are some common principles for using data and AI ethically.
As organizations develop their own internal ethical practices and countries continue to develop legal requirements, we are at the beginning of determining standards for ethical use of data and AI.
ADP is already working on its AI and data ethics, through establishing an AI and Data Ethics Board and developing ethical principles that are customized to ADP’s data, products and services. Next in our series on AI and Ethics, we will be talking to each of ADP’s AI and Data Ethics Board members about ADP’s guiding ethical principles and how ADP applies those principles to its design, processes, and products.
Read our position paper, “ADP: Ethics in Artificial Intelligence,” found in the first blade underneath the intro on the Privacy at ADP page.
ROSELAND, N.J., July 30, 2020 /PRNewswire/ — Identified for having the most striking impact in the human capital management (HCM) market, ADP was recognized as a winner in Ventana Research’s 13th Annual Digital Innovation Awards for its Next Gen HCM platform. Named as winner for the HCM category, ADP was selected based on the award program’s stringent criteria, earning acclaim for Next Gen HCM’s advanced technology and ability to drive change and increase value for organizations worldwide.
Ventana analysts examined vendor submissions for their innovative technology approach; how it applies to people, processes, information and technology; the best practices it supports; the degree of team involvement; and the technology’s business impact and value.
“The range of ADP’s Next Gen HCM innovation that merited the award includes dynamic teams and matrix organizational structures, AI-driven insights, and global compliance,” said Steve Goldberg, VP & research director of HCM at Ventana Research.
Differentiating ADP’s Next Gen HCM is the platform’s design for team-based, agile ways of working as a complement to traditional hierarchical structures, as well as its ability to adapt and scale. The customizable solution enables organizations’ flows of work while driving team performance and the ability to rapidly adapt to changing needs. Built cloud-native from the ground up, the global platform supports a personalized experience that cultivates fluid, dynamic work to unlock greater value for the organization.
“We’re incredibly honored that Ventana Research has recognized the impact our Next Gen HCM platform can have on businesses,” said Don Weinstein, corporate vice president of global product and technology at ADP. “Change is only accelerating in today’s business landscape, as we navigate a world that’s becoming increasingly uncertain. With our vast experience in supporting clients, ADP has studied what makes a business successful, and what can stand in its way. We’ve used this knowledge to deliver a flexible and adaptable solution that can support our clients as they evolve amid dynamic conditions and grow with their businesses as fast as needed.”
To help businesses thrive in a new world of work, ADP’s Next Gen HCM provides data-driven insights into how people work best; access to an ecosystem of mini-apps to personalize the workforce experience; benchmarking capabilities from aggregated and anonymized ADP client data spanning 810K+ companies and 30M+ employees; and the ability to react quickly to changing global compliance requirements.
For more information on the Ventana Research Digital Innovation Awards, visit https://www.ventanaresearch.com/resources/awards/innovation. To learn more about ADP’s Next Gen HCM platform, visit https://flowofwork.adp.com/.
About Ventana Research
Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk.
Ventana Research provides the most comprehensive analyst and research coverage in the industry; business and IT professionals worldwide are members of our community and benefit from Ventana Research’s insights, as do highly regarded media and association partners around the globe. Our views and analyses are distributed daily through blogs and social media channels including Twitter, Facebook and LinkedIn. To learn how Ventana Research advances the maturity of organizations’ use of information and technology through benchmark research, education and advisory services, visit www.ventanaresearch.com.
About ADP (NASDAQ: ADP)
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people. Learn more at ADP.com
ADP, the ADP logo, and Always Designing for People, are trademarks of ADP, Inc. All other marks are the property of their respective owners.
Copyright © 2020 ADP, Inc. All rights reserved.
SOURCE ADP, Inc.
ADP has been around for more than 70 years, fulfilling payroll and other human resources services. Payroll processing is a complex business, involving the movement of money in accordance with regulatory and legal strictures.
From an engineering point of view, ADP has decades of software behind it, and a bright future of a platform company used by thousands of companies. Balancing the maintenance of old code while charting a course with the new projects is not a simple task.
Tim Halbur is the Chief Architect of ADP, and he joins the show to talk through how engineering works at ADP, and how the organization builds for the future of the company while maintaining the code of the past.
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ADP Business Anthropologist Martha Bird sat down with Daniel Litwin, the Voice of B2B, at CES 2020, discussing a wide range of topics related to how her anthropological work and research impacts businesses and consumer needs.
Bird has worked for numerous companies in the field of business anthropology since the early 2000s, working to create human-focused solutions to business needs.
Bird and Litwin touch on their CES experience, a modern focus on human-centered and human-responsive products and how those concepts affect consumer product development, consumer longing for personalized experiences, and more.