At Urvashi Tyagi’s first job after college, there were no other women in the company. None. ADP’s Chief Technology Officer knows first-hand how challenging the path can be for a woman in STEM.
Urvashi Tyagi grew up in India. She and her three sisters are all engineers; her oldest sister paved the way. When her sister told the family she wanted to become an engineer, Urvashi’s parents, aunts and uncles were worried no one would want to marry a woman engineer. And besides, it wasn’t even a good career choice with barely any job opportunities for female engineers. After an extended family meeting resulted in an unfavorable outcome, her parents had a change of heart and let Urvashi’s oldest sister join the engineering program. When it was Urvashi’s turn, no one questioned the decision. (And she and her sisters are all happily married and enjoying their professions.)
The Only Woman
While both technology and culture had changed a lot, there were still many challenges for women engineers. When Urvashi was a college undergrad, she was one of only four women in a class of 90 engineering students.
As she was graduating, most companies were not interested in recruiting women. So, she didn’t get a job from campus interviews. But Urvashi noticed an ad in the newspaper at a company that developed machine tools and wanted to hire college grads with design and computer numerical control programming experience. She was invited to interview and was delighted to get the job.
Show up, keep learning, and often it works out better than you could have imagined.
– Urvashi Tyagi, Chief Technology Officer at ADP
When she showed up on her first day, there were no other women in the company. There had never been a women’s bathroom. “Someone printed out a sign that said, ‘Women Only’ and taped it to one of the bathrooms for me,” She says. Grateful, Urvashi overlooked the fact her bathroom was in a different building than where she worked. “I had to figure out how to co-exist on the shop floor and focus on the work. Most of the time it was good. I learned a lot about solving complex engineering problems.”
Later, she found out the hiring manager never had the permission to hire her. He sent the offer letter because she was one of the top two candidates selected based on test scores and interviews. His boss was not entirely pleased. “I got the job because of one individual who did not see things in a stereotypical way and was focused on finding the right person for the role.”
While working full time, Urvashi went back to school to earn her MBA. From there, she decided to teach operations management and information systems. As an academic associate for a couple years at the premier Indian Institute of Management Ahmedabad, she had the opportunity to work and connect with top professors all over the world. But she realized she enjoyed solving problems more than being in a classroom. One of her colleagues encouraged her to apply to a master’s of science program at Worcester Polytechnic Institute, in Worcester, MA. Urvashi wasn’t sure she wanted more school or how she was going to pay for it, but she looked up the program. The customizable curriculum and the focus on applied learning swayed her. She learned that the deadline to apply had already passed, but after speaking with a professor at the school, she submitted her application and was admitted.
Her family didn’t want her so far away. Once again, her older sister supported her and encouraged her family to let her go. Urvashi’s sister was also moving to the United States with her husband and promised to keep an eye on Urvashi. Her parents scraped together the money to purchase their first-ever airplane ticket and a couple months of living expenses. She arrived in Massachusetts with two bags, one full of snacks.
Learning and Solving Problems
Since graduating from WPI in 2001, Urvashi has worked for many of the big names in technology, including IBM, Microsoft, and Amazon. She’s led global engineering teams doing product strategy, architecture, and development. When you download an audiobook or send an Outlook email, know that Urvashi was involved with the engineering and teams that made that possible.
Lockdown birthday celebration at home (left to right): daughter Riya, husband Shishir, Urvashi and son Tanish.
Today, she is ADP’s Chief Technology Officer, taking on that role in 2019. “I had no idea that I would be a CTO three years ago,” she says. “I didn’t plan it. I try to live in the moment and put all my energy into what I am doing and the problems I am working to solve. That drives the next things that happen.”
Urvashi’s approach is to make sure she is always learning and delivering in her role. “While the foundations of engineering and technology may not change that often, the applications are evolving constantly,” she says. “The only way to keep up is to be a lifelong student.”
It’s also essential to understand your own value to the organization. “Always know how the work you do will impact the company’s bottom line and how your work is adding value and taking the company forward.”
This can be challenging for women of color who often experience more scrutiny of their work, more criticism, and less credit for their accomplishments. “The one area where I have experienced unconscious bias is with criticism,” Urvashi says. “I have to listen carefully and know when the feedback is genuine and when it is more about the person giving the feedback. When I understand that, I can embrace the situation and not take it personally.”
Urvashi’s best advice is to live in the moment. “Things don’t have to be planned or the way you think they should be. Show up, keep learning, and often it works out better than you could have imagined.”
Ready for more?
Related Video: How ADP Walks the D&I Talk
One way ADP encourages diversity and inclusion (D&I) among its associates is through business resource groups (BRGs). ADP’s iWIN BRG is the company’s largest with 5000+ members (male and female) from 19 countries across the business. Learn how iWIN engages, equips and empowers its members to achieve personal and professional success through networking, professional development, and other educational opportunities.
The sun shines brightly, and we look to a new day where the world of work is digitally and virtually connected. If you are a recent college graduate looking for an opportunity or someone looking to change the career path to try something new, this is an exciting time to research, explore, and reach recruiters.
The unfortunate side effect of the pandemic is that the world is now predominantly virtual, temporarily suspending shaking hands and making connections over coffee. It is still too early for in-person career fairs at the fancy convention centers to resume, or the opportunity to walk up to a recruiter and talk to them. The world has changed, a bit too fast for comfort. For the opportunities posted, there are a lot more applicants.
Now more than ever, your RESUME creates the first impression about you and your skills for recruiters and hiring managers. Your resume will determine if you are a “possible candidate” for an opening with their organization!
A resume is not an itemized bullet list of everything you’ve studied, where you’ve worked, or volunteered. Chances are recruiters will not have time to read, review, and recap all of that to determine your candidate eligibility. So, let your resume do the job it was meant to do!
Something to think about: When was the last time anyone read a full newspaper? Yes, every row and column on every page, to get the news? You only scan the highlights, right?
Your resume has one objective: To make highlight your skills and make an impression on a recruiter, so that you get invited for an interview! That’s it!
Your R.E.S.U.M.E. needs to highlight accomplishments that are relevant to the job posted. So, you may need to customize it if you plan to apply for jobs in different fields. Start thinking of your elevator pitch in document form. Easy, right?
It’s OK to showcase your skills. You are the only person who can present your talent. You are the builder of your aspirations, and the driver of your career.
Visualize yourself walking up to receive an award, and the greeter announcing your specific accomplishments that led to the award. This is about you, so why hide your skills in a bulleted list? Shine your skills brightly enough to be seen.
Now, start writing your two-page resume to present yourself as a “possible and strong candidate.” Use the pyramid to guide your way. If it’s been a while since you last updated your resume, for creative ideas, be sure to check out the new resume templates on Microsoft Word or a similar editing tool. Give it a try, please.
Next, connect your resume with your digital presence on LinkedIn. Download the LinkedIn mobile app. In a few easy steps, you can create your digital signature with a QR code and save it with your photos.
Smart tip: When a recruiter scans your “Unique QR code,” they can see your accomplishments and connect through LinkedIn Messaging. Super cool!
We live in a digital world, yet the resume is still a PDF or even a paper copy. No problem! Simply, add your QR code to your resume.
Invest in yourself, keep learning, and add your skills to your LinkedIn profile. Show the world skills that make you a dream hire for any organization!
Do all these things, and, yes, soon, you will have that email or in-mail message from a recruiter asking to call you for an interview. That next opportunity is just around the corner. Believe in yourself.
Best of Luck!
Jyotsna Manikantan is a Lead Product Manager, Portfolio Strategy & Operations, and is celebrating her 13th-year @ADP
ADP supports events such as this in an effort to encourage more young women to pursue STEM careers.
During a global health event with social distancing in full swing, is there any group better prepared to embrace a 48-hour virtual gathering than tech-savvy female students? Probably not. For the second time, ADP sponsored the Major League Hacking (MLH) Hack Girl Summer Hackathon to encourage female software engineers to pursue their dreams. But this was the first time the event was not held in person.
The June 19-21 virtual hackathon attracted more than 200 participants and at least 50 ADP associates volunteered as organizers, mentors, judges and participants for this event.
Daina Bowler, ADP Vice President of Sales and iWIN board chairperson, kicked off the event, delivering her remarks via streaming platform. Daina told viewers that the ADP iWIN business resource group is comprised of 5,000 ADP women from around the world who are dedicated to encouraging and preparing women and young girls to achieve successful careers in STEM.
After the welcome, participants quickly organized into 70+ teams and then started the creative process and coding effort to develop the best application. The popular gaming chat application Discord was used to find team members to work with and to find mentors to chat with while hacking.
ADP volunteer mentors had their own active Discord channel where coders could ask for guidance on project ideas or pose technical questions to troubleshoot issues. As the corporate sponsor, ADP also presented two well-received workshops.
Aini Ali, ADP Vice-President, SBS Operations and iWin Empower Board Chairperson; and Laura Colon, Senior Program Manager – SBS Operations; conducted the first workshop, “Up and Coming Technology” which described all the amazing ways technology has changed the world. She described the incredible advancements in robotics, artificial intelligence, machine learning and automation that will drive future innovation. It is a very exciting time to be a techie!
Ellen Hongo, ADP Senior Director of Strategy GSS, conducted the second workshop “Crafting a Chatbot People Want to Use.” Ellen described what goes into designing and creating chatbots using IBM Watson technology, and how they are used at ADP to improve client experience and support. Ellen’s workshop opened a new area in automations for the young women to consider as they prepare to enter the workforce of the future.
The ADP challenge “Happy at Home Presented by ADP” was to create a hack that helps folks stay happy at home. The participants’ project could be designed to tackle at-home productivity and entertainment, make working remotely easier, or help users connect with friends and family remotely.
After 48 hours of intense coding and a long sleepless weekend, it was time for the judges to see all the application demos and presentations by the students. There were 27 terrific submissions on DevPost for the ADP challenge. DevPost is a global community where software developers share their projects to inspire and learn from one another. The ADP volunteers on the judging panel evaluated and rated the projects on originality, technology, design, completion, learning and adherence to theme. There were so many fantastic projects made by women, for women. It was no easy task to choose the winner of the ADP challenge.
During the closing ceremony, Aini Ali announced the ADP challenge winner which was the application called “Inspiration.” This creative iOS application was developed by a high school student who wanted to empower other young women to pursue their interests in STEM because diversity is important in the STEM field. The Inspiration app allows young girls to explore different STEM careers through simple objects.
Users point their phone’s camera at an object and take a picture of it. Using machine learning and object detection/image labeling, the app detects what object is in the photo. It then displays relevant careers in STEM involving the object and prompts the user to view an influential woman in the same career. Every day, the app’s home page displays a new influential female for girls to learn about.
The iOS app was built using Xcode and SwiftUI. For the front end, the student designed all the UI using Sketch. For the backend, she used machine learning API and Firebase. The machine learning API uses the ML Kit Image Labeling’s base TensorFlow model in order to predict the objects in the photos. The Inspiration app was truly a very creative and innovative application!
The Major League Hacking Organization (MLH) organizers truly appreciate ADP’s sponsorship and partnership. We look forward to doing many more hackathons together in the future. Thank you to all the ADP volunteers for the outstanding energy they brought to this event. We all learned so much about new technologies used to conduct a virtual event of this magnitude and it was an amazing experience.
ADP is proud to support women’s hackathons to encourage more young women to relentlessly pursue their dreams of changing the world using innovative technology. Through this hackathon sponsorship and our significant partnership with Girls Who Code – focused on closing the gender gap in tech — ADP demonstrates our commitment to Diversity and Inclusion by promoting and supporting women in technology careers.
Learn about STEM career opportunities at ADP by visiting tech.adp.com.