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Tech & Innovation Blog
Curious about UX Design at ADP?
UX, Pasadena, Why ADP
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Video: Curious about UX Design at ADP?
[TEXT] Katie, UX Designer
[KATIE] Something that stood out for me about the UX team here is that I was definitely part of an entire group that welcomed me from the get go. In a lot of places I’ve worked before, there weren’t dedicated UX designers, dedicated UX researchers. I think that having a lot of people working with you makes a real difference, at least to my workflow.
I think something that’s great about ADP is that there are a lot of complex problems to solve. Something that attracted me to UX in the first place was problem solving. I think that we have no shortage of a lot of complexity to figure out inflows.
Another selling point is the team. A lot of UX designers are working with just a couple other people. In the past, that’s been my story, too. When I came here, there was a big team of dedicated researchers and dedicated designers, and I kind of fell into a family of UX designers that has been really great for my personal growth and professional growth. And we’re able to do a lot more as a team than we could as separate individuals.
[MUSIC PLAYING]
[TEXT] Ready to design what’s next? Visit tech.adp.com/careers.
[LOGO] ADP, Always Designing for People.
[TEXT] ADP and the ADP logo are registered trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright 2020 © ADP Inc.
Curious to know what to expect as a UX Designer at ADP? Hear from Katie as she shares how her role involves solving complex problems, which is what drew her to the role in the first place.
Tech & Innovation Blog
Internships to a Full-Time Career
Campus Development Programs, Intern to Full-Time, Pasadena
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Video: Internships to a full-time career
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[LOGO: ADP, Always Designing for People]
[TEXT: Omar, Application Developer]
I actually started out here as an intern. I applied for the position two years ago. What kind of made me look into ADP itself was kind of, I had noticed the name ADP before, what it stood for. Its purpose. And the recognition it has in the industry, as a company.
So right off the bat, right away, I was like, OK, great. That’s probably a good position. I ended up applying two weeks later. I got a call from one of our associates here. I had the interview over the phone, and a week later, I was in the office.
It was a great experience to have a fresh out of college, going into a company like ADP. Fast moving, and I’ve learned so much in the last few years. It’s been a great journey so far.
Why do I stay at ADP? More than anything, I would say, the culture, the people, and the inclusion of being part of something greater. Here at ADP, I feel like, regardless of where you come from, we have people from all different cultures, different experiences, right? All different types of places.
And here, [it] doesn’t matter where you come from. If you are a junior programmer or barely getting into the field, if you have ideas, you’re more than welcome to share those ideas with everyone here. You have the ability to create. People really take your ideas to heart. It’s a company where you, I feel like, gives you a vessel where you can create and show your creativity.
[MUSIC PLAYING]
[TEXT: Ready to design what’s next? Visit tech.adp.com/careers.]
[LOGO: ADP, Always Designing for People]
[TEXT: ADP, the ADP logo, and Always Designing for People are trademarks of ADP, LLC. Copyright © 2020 ADP, LLC. All rights reserved.]
As you may be aware, we have a robust technology internship program. This is where we train our future leaders and innovators. Hear from Omar as he shares his experience as an Intern to a Full-Time Application Developer, why he chose ADP, and why he is proud to work for #ADPTech.
Tech & Innovation Blog
Meet The Team Who improved our Year-End Testing for 401K Clients
Voice of Our People, Why ADP
Meet one of our teams who helped build a better customer experience through cross-functional collaboration
Why did you choose ADP?
Karen H. (Tech Lead; 21 years at ADP): I joined ADP because of its reputation in the industry and as an employer. I saw the opportunity to grow my career with a company that is among the best.
Gina G. (Product Owner; 7 years): After earning my master’s, I heard about an awesome graduate internship program at ADP. ADP’s mission, vision, and values aligned closely with my personal interests—and that’s still true today. We have a constant focus on ensuring the client experience is best-in-class, and we offer endless career opportunities to our team; we want everyone to grow and remain passionate about what we do.
David Z. (Director, Application Development; 17.5 years): Back in the early 2000s, a few former co-workers told me that ADP’s retirement services business was growing quickly and that the company was positioned to grow market share. And that’s certainly been true—our client base has tripled since I joined. The role was also a chance to bring my experience designing, creating, and testing similar processing for healthcare plans for our retirement products.
Bhargav A. (Scrum Master; 5.5 years): As a software engineer, I’m passionate about adopting new technical skills. ADP offered a rewarding career, with challenging opportunities to understand our core business and develop products with the latest technologies.
Pradip P. (Principal QA Engineer; 5 years): ADP is a growing organization with many opportunities. I knew the role would be challenging and that I’d learn a lot.
Karan N. (Technical Lead; 4 years): I was looking for a role that would help me grow my technical skills and personally. Luckily, I met someone from ADP who shared his experience and told me about the fantastic culture. That’s exactly what I’ve found here.
Damodhar M. (Manager, 13 years): I’m very excited to work for ADP. It’s an excellent company with plenty of opportunities to learn and grow. The business model ADP follows (Simplify-Innovate-Grow) provides me opportunities to work on multiple technologies.
Vasudeo J. (Consultant, 6 years): I heard about ADP from my friend, and he told me that ADP is the best place to work among all IT companies and suggested that I join. My decision was correct. I love working with ADP because of culture in every sense, i.e., work, fun at work, family day, and all other mega-events that happen when we are working in the office.
Shivani K. (Senior Member Technical, 5 Years): This is a super cool company to work for, and it’s been great to get a job here.
Gyan S. (Member Technical, 3 years): ADP has a fantastic work culture. It values its employees as much as the customers. Every day at work brings new challenges and learning.
Sunil K. (Member Technical, 1.7 years): It offers an excellent opportunity to learn and implement innovative ideas. I like the ADP work culture.
Preeti R. (Member Technical, 1.6 years): When I got hired, I felt my skills are particularly well-suited to this position. But I like ADP’s culture too.
Tell us a fun fact about yourself.
Karen H.: I love to ski. During the winter, I teach skiing in my spare time.
Gina G.: I’m a thrill seeker! I once sky-dived, and you’ll often find me hiking the mountains in Hawaii. I find thrills at work, too. I love being a part of digital transformation efforts that simplify client experience and streamline our internal business processes.
David Z.: Nineteen years ago, I formed a team in the Metuchen Softball League, and we finally became league champions. I also play on a 50 and over team that has won the Middlesex County champions a couple of times, and for the past three years, we’ve won the state championship.
Bhargav A.: I’m always eager to learn new things and implement challenging solutions. But when I get some free time, I love to disconnect from the world to visit wildlife.
Pradip P.: I like sports—watching them, but also like getting outside and playing them myself.
Karan N.: I love playing badminton and exploring new places with my friends.
Damodhar M.: When I’m off work, I love to follow current events across the world to stay updated.
Vasudeo J.: I love sleeping. A few months back, I got a call from my friend at around midnight, had a conversation, and had no memory of it the next day. I guess I made sense, he didn’t realize I wasn’t awake.
Shivani K.: Reading a new book or creating a craft.
Gyan S.: I try to add and refine my skills so that I can become more productive at work. I take time to analyze how can we improve as a team, raise the bar and have fun too.
Sunil K.: If the world is facing a big problem, I imagine myself as a hero who saves the world.
Preeti R.: I have a huge sweet tooth!
There you have it!
Team, thanks for sharing your ADP experience, and congratulation for a job well done!
Tech & Innovation Blog
I’m a start-up founder and angel investor, and here’s why you should consider a tech career at ADP
Voice of Our People, Why ADP, Workmarket
We recently caught up with Jeff Wald, angel investor, and President and Co-Founder of ADP’s WorkMarket.
We asked him why someone should consider a career in technology with ADP. Here’s what he said:
“What may have started life as a payroll company has transformed into one of the leading tech companies of the 21st century.”
When ADP acquired WorkMarket in 2018, a lot of our engineering and product associates were curious about how a ‘payroll company’ such as ADP aligned with WorkMarket, a cutting-edge start-up. It’s a fair (and expected) question, and one we continue to answer with ease as we seek the best and brightest in tech talent to join the ever-growing ADP team.
As part of the onboarding into ADP, WorkMarket associates quickly discovered the scale of ADP’s tech workforce and the market-leading technology the organization builds continuously. The WorkMarket team realized that ADP was the bridge between the cutting-edge nature of a tech start-up and the opportunity to have that technology utilized by hundreds of thousands of companies around the world. It’s a scale that few companies can even imagine.
What may have started life as a payroll company has transformed into one of the leading tech companies of the 21st century. With a significant emphasis on how to provide a better experience for users utilizing the latest technology, such as machine learning, AI, and conversational UIs, ADP offers its product and engineering associates the excitement and leading-edge environment of a start-up.
At ADP, tech associates get to work for a company that knows security and scale better than anybody. You get to work with a massive team of 9,000 technologists around the world. You get to work with one of the largest business mobile apps in the world. You get to be a part of a team that is moving trillions (yes, trillions) of dollars around the globe. In fact, ADP has built the largest business app ecosystem, ADP Marketplace, where ADP is the connection point for hundreds of companies to interface with hundreds of thousands of clients.
Our collaborative environment also means your opportunity is limitless. As a technology associate joining ADP, you can widen your purview beyond your specialization, and have the chance to exchange knowledge with the thousands of other technologists at ADP.
And it’s not just about the technology. It’s not an understatement to say that since WorkMarket joined ADP in 2018, I’ve been blown away by how truly partnership-oriented the people are here. The culture and environment at ADP are incredible! Highly mentorship-oriented, you can learn as much as you are willing to take in. There are always people ready to help you at ADP and opportunities to expand your skills and relationship base. This, combined with ADP’s cutting-edge technology and sheer size, means that if you want to work with a company that has the breadth and scope of opportunities to influence the world, ADP is that place.
There are only a handful of technology giants that are truly changing the world, and there are only so many companies on earth where the things you build touch tens of millions of people. Where you create something that substantially impacts the way we live. You know the names of those other tech giants, but you may not have known ADP was one of them. We are just getting started! Join us on this journey.
Jeff Wald is a President and Co-Founder of ADP’s WorkMarket and the author of The End of Jobs: The Rise of On-Demand Workers and Agile Corporations. He is based in New York City.
Tech & Innovation Blog
Why I think ADP is one of the best places for ML engineers and Data Scientists
Why ADP, ML and Data Science, Careers
When first asked to write an article for ADP’s tech blog, I had flashbacks to working on my dissertation, and it was, to put it delicately, one of my worst nightmares.
I mean, don’t get me wrong, I am proud of my work and forever thankful to my advisors for pushing me, but writing is not one of my natural abilities. Nevertheless, the request came at a rather interesting time for me, so I said yes. But let me take a step back.
“One day, the AIs are going to look back on us the same way we look at fossil skeletons on the plains of Africa. An upright ape living in dust with crude language and tools, all set for extinction.”
From one of my all-time favorite movies, that quote has been stuck in my head for more than half a decade. The first time I heard it, the quote resonated with the young geek in me and triggered my curiosity and desire to understand Artificial Intelligence (AI). That, in turn, pushed me to pursue a master’s degree and kickstart a career as an ML engineer. My years of research taught me that we are far from AI overlords, but the quote changed the lens with which I view the world.
So, I mentioned above that the request to write this article came at an interesting time for me. Why? I’m currently building a language model that can write meaningful phrases and sentences—as if written by a human being (where was this when I was writing my dissertation?!)
Natural Language Generation captured my interest at ADP when I discovered all the time and effort our client service associates put into crafting documents for our clients. I asked myself, “If we’re building machines to converse with us, why can’t we have them write for us, too?” Not only would that yield consistency in the quality and tone of our client responses, but for people like me, it may reduce an associate’s angst over a potentially time-consuming task and improve job satisfaction. That sounded like a win-win.
As I worked on the model, a friend joked that I was probably wasting my time on a project that my organization may never adopt. I disagreed. I’m blessed to work for wonderful, supportive leaders. Since I started at ADP, both my director and vice president have always encouraged me to challenge the status quo. Did I always succeed? Nope, but they created a safe space where I could take risks. Sometimes I fail, and that’s OK. It’s worth it to try.
I started working for ADP’s Retirement Services organization almost two years ago, thanks to a fantastic director who believed in me and gave me an opportunity despite my minimal experience. It was at a time when ADP ambitiously sought to build AI-centric products to make our client experience better. As a budding ML engineer, this was my happy place.
Although ADP has been around for over seven decades, a few years ago, we refocused on incorporating AI into our core strategy. This shift presented engineers with Machine Learning and Data Science backgrounds a unique opportunity. Sadly, for my peers at other companies, things they tell me they often face are a lack of opportunity, lack of problems to solve, and a limited scope due to the maturity of their company systems. You won’t find those things here.
We are still in an evolving space and actively innovating, which creates a ton of opportunity. I may be biased, but I think ADP is one of the best places for ML engineers and data scientists that love to innovate to grow their careers. Why? Besides a strong support system from senior leadership, we have a corporate focus to infuse AI into our products along with an unending stream of potential products and solutions to create.
Some parts of our company are still in the nascent stages of leveraging machine learning to improve our products. You may not find a lot of opportunities to build products from the ground up (although we are working on several!) inside a Fortune 500 company like ADP, but many also don’t have what we uniquely offer. ADP pays over 20% of the working population in the United States, giving ML engineers and data scientists a rare chance to work with some of the industry’s biggest datasets.
As an ADP ML engineer, I get the best of all worlds. I get to research and implement solutions for relevant problems and issues that impact the working world. For example, my team is currently tackling one of the biggest financial challenges in the country: retirement preparedness. We’re using comprehensive datasets from different organizations to enable us to teach people better financial planning habits and demonstrate the impact of those lessons on their financial future. I love to say we are, “Helping America Retire Better.” Every extra year of planned retirement that we deliver to people makes me happy. Impacting people’s lives through my work is what motivates me to come to work every day.
But it’s not all rainbows and unicorns. This article wouldn’t be complete and would be slightly disingenuous if I didn’t talk about the challenges. Let’s be realistic. Everyone faces challenges at work.
One problem I see is that people love the hyper buzzwords: AI, Machine Learning, Deep Learning, Data Science, oh my! But often, people don’t always see the value in the ideation phase. One of the great things about ADP is our culture of encouraging innovation that helps engineers move forward. Yes, maybe there were times people were wary of an idea, but no one ever discouraged me from working on a proof of concept.
Another challenge has to do with our scale, which is sometimes a blessing and a curse for ADP. Because of it, we need to work with teams across the organization and deal with conflicting opinions and priorities. Leaning into our core value of working as “One ADP,” many times, this helps us to resolve these issues, but it might take a few less-than-fun meetings or calls. These challenges can sometimes be annoying, and they take resilience to navigate through, but thanks to my amazing team and leadership support, I’ve never felt helpless or demotivated.
So, what do you say? Does this sound like a place for you? I’ll end by simply saying: give us a try. Apply and interview. I promise, once you meet us, you’ll understand why people stick around for a long time. I mean a really long time. Some of the smart and awesome engineers I work with had the pleasure of seeing the original Star Wars…in the movie theatre (no, I mean the first time!). Our multigenerational workforce is one of the things that makes this place culturally rich and diverse, but no less fun.
Ciao!
PS: The natural language model I’ve been working on wrote this article, so I hope you enjoyed it!
PPS: Just kidding. The model did generate some of the sentences I used in this piece, and hopefully, someday, it will be able to write an entire blog post for me!
Sanjay Varma Rudraraju is an Application Developer at ADP based in New Jersey.